Join an amazing, professional interior design studio as an Customer Service Representative!  You will be a brand ambassador and an administrative operator - keeping clients happy and schedules organized for the design team!

This is a dynamic, think-on-your-feet position that will allow you to hone your skills of organization and customer service. You will collaborate with the sales team and provide top-notch service to our high-end clientele. This is an exciting administrative position in a creative environment! Join our team as our Customer Service Representative  today!

Our studio is located in Norwell , MA , and this is a 100% on-site, full-time position.

What You'll Get:

• $20 - $23/hour

• Health, Dental, and Vision Insurance

• PTO, Paid Holidays, and Sick Days

• 401k with Company Match

• In-depth paid training and professional development opportunities

• Family-first work culture - and we mean it!

  What You'll Do:

• Assist and greet walk-in clients - you will be the face of our company!

• You will manage scheduling of all in-home consultations and answer questions about our product offerings with our clients - this will be done in-person, over the phone, and through email  

• Provide support to leads that come in - promote products and services to ensure a sales pipeline for the team

• Run reports and track leads to keep leads and project running smoothly 

• Organize showroom and displays making sure they are clean and up-to-date along with other administrative duties

  What You'll Bring:

• 2+ years experience in administration, scheduling and customer service

• Experience and proficiency with Google Workspace, Quickbooks, Microsoft Office

• Excited about working in a dynamic, fast-paced environment 

• Love the details - staying organized and communicating to your team and clients

• Customer centric - thrives on customer interactions and making customers happy

  Apply Now! We are excited to connect with you.

  Behind The Design and affiliated organizations are equal-opportunity employers committed to embracing diversity and inclusion.

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