This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4135526

Essential Duties and Responsibilities:

• Provides excellent customer service to students, employees, and visitors in person and on the phone
• Provides information, assistance, and clarification regarding student accounts
• Works with a high level of initiative and concern for excellence
• Maintains confidentiality in all student account matters in accordance with the Family Educational Rights and Privacy Act (FERPA)
• Reconciles cash receipts daily
• Maintains manual and computerized files, reviews files for accuracy and corrects information as needed
• Scans, imports, and retrieves documents to/from imaging system
• Assists with accounts receivables as needed/assigned
• Verifies and disburses financial aid funds to students
• Files and maintains cashier reports
• Performs other duties as assigned

Knowledge, Abilities, and Skills:

• Knowledge of customer service techniques
• Knowledge of database accounting and management principles
• Knowledge of computers and software applications
• Knowledge of applicable laws and regulations of assigned section
• Ability to record fiscal data and manipulate data to generate complex reports and documents
• Ability to conduct research and compile data into report form
• Ability to maintain filing systems accurately
• Ability to communicate both orally and in writing
• Ability to handle multiple tasks and meet deadlines in a fast paced environment
• Ability to receive constructive criticism and work on a fast paced team