Responsible for overseeing the performance of other employees, task assignments, and establishing deadlines. Bills, collects, creates entries in the company's database, and reconciles balances. Ensures that the junior staff completes their work within the set timelines with a high-quality output. Develops a plan of action, implements, and supervises the work of other employees.

Principal Accountabilities:

1. Instructs and oversees the performance of junior office employees.

2. Develops work schedules and assigns the tasks to other staff members.

3. Ensures that the assignments are complete on time and follows the prescribed instructions.

4. Motivates and trains junior staff employees creatively.

5. Monitors the progress of the other office employees.

6. Investigates and addresses complaints received from the clients.

7. Audits the operations to ensure that the work is compliant to the guidelines provided.

8. Identifies problems and variances and addresses these issues.

9. Performs other related duties as assigned.

EDUCATION:

High School Diploma or equivalent

QUALIFICATIONS:

• Proven admin or assistant experience

• Knowledge of office management systems and procedures

• Excellent written and verbal communication skills

• Strong organizational and planning skills

• Proficient in MS Office

  LEVEL I – 0-3 years of prior experience – HS Diploma or equivalent. Work and tasks are most often routine, structured and transactional in nature, may require physical labor; work requires minimal variance from guidelines and procedures. Makes routine decisions regarding assigned task within defined parameters, often limited and confined to ongoing matters. No leadership responsibility.

  LEVEL II – 3-5 years of prior experience – HS Diploma or equivalent. Associates/Technical Degree or equivalent combination of education/experience. All legally/reasonably expected certifications needed for function and level. Performs moderately complex assignments that require an ability to recognize the need to occasionally deviate from accepted practices. Makes routine and non-routine decisions with some latitude, but still subject to approval. Requires little instruction on day to day work; majority of work is self-directed. May provide skills training and direction to new staff within own department.

  LEVEL III – 5+ years of prior experience – Associates/Technical Degree or equivalent combination of education/experience. All legally/reasonably expected certifications needed for function and level. Top expert and functional mentor; possesses the most advanced administrative support knowledge of the function/family and department. Makes decisions regarding daily priorities for a work group/function; provides guidance to and/or assists staff on non-routine or escalated issues. Works under minimal supervision, uses independent judgement requiring analysis of variable factors. Recommends scheduling of work assignments and daily work priorities. Provides work guidance over a function, including checking and assigning work, to ensure accurate and timely completion of tasks.

ABOUT US

At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Morristown Medical Center, Morristown, NJ

• Overlook Medical Center, Summit, NJ

• Newton Medical Center, Newton, NJ

• Chilton Medical Center, Pompton Plains, NJ

• Hackettstown Medical Center, Hackettstown, NJ

• Goryeb Children's Hospital, Morristown, NJ

• CentraState Healthcare System, Freehold, NJ

• Atlantic Home Care and Hospice

• Atlantic Mobile Health

• Atlantic Rehabilitation

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• 100 Best Companies to Work For ® and FORTUNE® magazine for 15 years

• Best Places to Work in Healthcare - Modern Healthcare

• 150 Top Places to work in Healthcare - Becker's Healthcare

• 100 Accountable Care Organizations to Know - Becker's Hospital Review

• Best Employers for Workers over 50 - AARP

• Gold-Level "Well Workplace": Wellness Council of America (WELCOA)

• One of the 100 Best Workplaces for “Millennials” Great Place to Work® and FORTUNE® magazine

• One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine

• Official Health Care Partner of the New York Jets

• NJ Sustainable Business

  Since 1932, Newton Medical Center has been providing care to the people of Sussex and warren counties in New Jersey, Pike County in Pennsylvania and southern Orange County in New York. We are home to the Center for Breast Health, the only one of its kind in Sussex County, addressing all of a woman’s breast health needs with state-of-the-art technology, resources, education, support and follow-up care. Newton Medical Center recently achieved the American Nurses Credentialing Center’s Pathway to Excellence designation and is one of a select few health care facilities in New Jersey accredited by the Intersocietal Accreditation Commission (IAC) in all three echocardiography procedures: adult transthoracic, adult transesophogeal and adult stress.

  EEO STATEMENT

  Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.