Job Description

This is a position for a "can do" Systems Administrator with experience performing Network Administration on a small team supporting nearly 600 developers mostly remote with about 60 on site. Must be willing to supplement the Help Desk team while focusing on Tier 3 server and network support.

Schedules and performs software installations and upgrades and maintains them in accordance with established IS policies, procedures, and SLAs. Ensures data/media recovery by implementing a schedule of system backups and database archive operations. Supports media management through internal methods and procedures or through offsite storage and retrieval services. Resolves moderately complex systems problems. Analyzes and enhances data security controls. Tests Disaster Recovery Plan and recommends changes.

Educates end-users on computer security and disaster recovery issues. Works under minimal supervision and independently performs duties of moderate complexity. Work impacts performance on the contract.

Performs general LAN/MAN/WAN management. Installs and tests network and computer communications equipment (e.g. switches, modems, controllers, terminals, and multiplexers) using communications hardware and electrical standards. Develops, tests, and installs network and computer communications software, protocol software, application interfaces, transaction processors, and emulators, using and implementing network standards- particularly ISO. Operates computer networks, identifies and solves problems, and recommends procurement, removals, and modifications to network components. Performs network restart/recovery.

Answers end-user phone calls. Responds to and diagnoses and solves more complex end-user problems and issues through discussions with users. Assists in collecting help desk metrics, and analyzing and identifying problem report trends. Familiar with emergency or disaster recovery procedures that relate to the user support functions. Maintains call logs, escalates problems to help desk analysts and may be responsible for reporting. Provides guidance to less experienced help desk personnel. Works under limited supervision on complex tasks within established procedures.

Required Education, Experience, & Skills

Associate's Degree or equivalent experience - Minimum of three (3) years of experience monitoring, tuning, configuring, patching, backing up servers, desktops, and laptops. Experience analyzing network hardware and software. Requires understanding of analyzing network characteristics (e.g. traffic, connect time, transmission speeds, packet sizes, and throughput). Possesses knowledge of network and computer hardware and software.

Preferred Education, Experience, & Skills

Desired experience or knowledge of the following:

• Windows, MacOS, Linux, iOS, Android, operating systems

• Implementing STIGs or other processes for security vulnerability remediation

• VMWare, VSphere,

• Sophos firewalls and Cisco switches

• ManageEngine or ServiceCenter or similar ITIL based ticketing systems

• Veeam Backup preferred or experience with NetBackup or similar backup tools.

• Experience with JIRA and/or Splunk administration is a plus.

• Experience using Tenable Nessus and / or Log Correlation Engine is a plus

• Experience administering Kubernetes is a plus

Pay Information

Full-Time Salary Range: $92290 - $156860

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

Tier 3 Systems and Network Administrator

101024BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression