Job Description

Agency Mission

The Department of Small Business Services (SBS) helps to unlock economic potential and create economic security for all New Yorkers by connecting them to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Job Description:

The Department of Small Business Services seeks a Senior Community Liaison to expand the reach of SBS’s services and ensure equity in all agency outreach to jobseekers, small business owners, and community-based organizations. The Senior Community Liaison will primarily focus on the agency’s portfolio of Minority and Women-Owned Business Enterprises (M/WBEs) as well as other programs, as needed. Senior Community Liaisons are responsible for building deep relationships with local economic development and community-based organizations through stakeholder engagement and on-the-ground outreach in order to build and drive a pipeline of clients to SBS programs.

The Senior Community Liaison will report to the Executive Director for Community Outreach, and work closely with the Agency’s Intergovernmental, Communications, and Programmatic Divisions to ensure consistent and strategic public engagement that drives towards programmatic pipeline needs.

Specific Responsibilities:

• Create opportunities and conduct on-the-ground outreach to small businesses and job seekers across the city in order to achieve pipeline goals

• Build and maintain relationships with local community-based organizations, small businesses, job seekers, City agencies, and others

• Work with SBS Divisions to understand pipeline needs and develop and execute outreach strategies to meet those pipeline goals

• Oversee data collection, analysis, and tracking towards goals in order to make and inform strategic outreach decisions

• Educate stakeholders on SBS services and resources, including through public presentations

  • Represent SBS and the SBS Commissioner at events

• Work collaboratively with SBS Divisions (Business Services, Workforce Development, Neighborhood Development, Economic and Financial Opportunity, and Industry Partnerships) as well as the Intergovernmental Affairs, Communications, and Emergency Response units

• Operate dynamically to assess urgent needs on a timely basis

Qualifications

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.