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Department Summary:

MITRE’s Baltimore site convenes diverse domain expertise to strengthen our nation’s healthcare ecosystem and provides a collaboration center for MITRE and its regional sponsors, including the Health FFRDC executive sponsor, the Centers for Medicare and Medicaid Services (CMS). The Site Operations Team, part of the Health FFRDC Enterprise Program Management Office (EPMO), is responsible for the care, maintenance, and operations of this strategic location. We collaborate across MITRE and beyond to meet the needs of our people, our sponsors, and our organization—from security and facilities to employee engagement and community outreach.

Roles & Responsibilities:

Our team is seeking a dynamic Site Administrator to coordinate meetings and events, oversee office services and supply management, maintain an inviting and functional physical environment, and most importantly, make sure our staff and visitors feel welcome and supported at the Baltimore site.

• Coordinate and support both internal and external meetings, including high-visibility sponsor meetings and gatherings of 300+ guests, managing all related logistics.

• Plan and execute a variety of events and initiatives, including semi-annual employee appreciation events, networking functions, social gatherings, and charitable activities.

• Serve as point of contact for all site purchasing, including managing the site’s office supply and pantry inventory, paying vendor invoices, and reconciling purchases as required by MITRE Finance.

• Proactively care for the physical office environment by performing regular conference room, copy room, pantry, and reservable workspace checks. Ensure all spaces are orderly and well-stocked, with functional technology.

• Field ad-hoc support requests from employees seeking assistance with office supplies, printers, shared workspace equipment and furniture, conference room technology, etc.

• Serve as a supplemental and backup receptionist, covering the front desk for regularly scheduled breaks and as needed when the primary receptionist/security guard is out of the office. Duties include issuing visitor badges, monitoring security cameras, receiving mail and packages, and answering phone calls.

• Greet new employees and assist with their onboarding process.

• Participate in site emergency preparedness exercises, including fire and first aid drills, including CPR and AED trainings.

Basic Qualifications:

• 4 - 6 years of related experience with a High School Diploma or equivalent in education, or 3 years of experience with an Associate degree, or 2 years of experience with a Bachelor’s degree, or equivalent combination of education and related work experience.

• Facility with Office 365 (Outlook, Teams, SharePoint, Excel, Word).

• Persistent approach to follow-up on tasks, with superb attention to detail.

• Strong self-organization, problem-solving, and time management skills, with considerable emphasis on self-initiation and independent decision making. Ability to effectively manage multiple tasks simultaneously and manage competing priorities with minimum supervision under deadline pressure in complex, fast-paced environments.

• Excellent written and oral communication skills—able to communicate clearly and tactfully with individuals at all levels.

• Stand-out interpersonal skills to build strong networks and highly effective relationships with team members, business leaders, and sponsors.

• Discretion to handle sensitive or close-hold information.

• Able to work onsite 4 days/week at MITRE Baltimore in Windsor Mill, MD.

• Willingness to occasionally travel to McLean, Virgina for department events.

• This position requires a minimum of 4 days a week on-site

Preferred Qualifications:

• Relevant event-planning experience, including experience with catering arrangements.

• Competence with conference room A/V equipment or willingness to learn.

• Attentiveness to organizational policies, procedures, and processes.

  This requisition requires the candidate to have a minimum of the following clearance(s):

None

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):

None

Work Location Type:

Onsite

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) and Pay Transparency (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

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