Office Support Representative Senior (WIC - South Nutrition Center ) Onsite

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Office Support Representative Senior (WIC - South Nutrition Center ) Onsite

Salary

$40,200.79 Annually

Location

Nashville, TN

Job Type

Full Time Health Civil Service

Job Number

HEA05783

Department

Health

Division

Community Health

Opening Date

04/08/2024

Closing Date

5/31/2024 8:59 AM Central

• Description

• Benefits

• Questions

Position Description

MPHD will be hiring an Office Support Rep Senior with excellent customer service experience to serve our WIC Clinic clients. Nashville WIC participants receive vital child health and development education, breastfeeding support, and healthy food from our compassionate and culturally competent staff. The work involves all phases and functions of a Customer Service Center supporting our WIC Clinic.

If you have any questions about this position, please contact MPHD HR at (615)-340-5640.

Typical Duties

• Serves as first responder to answering phone lines, directing calls as needed.

• Maintains a positive environment for all participants by greeting, communicating effectively with, and actively assisting patients from culturally diverse backgrounds.

• Processes patients in and out of the clinic by performing initial participant screenings and benefits issuance in order to achieve program goals.

• Performs all clerical duties as needed to maintain efficiency of daily operations of the South Nutrition WIC Clinic.

• Maintains patient electronic records charts in a timely manner to ensure accuracy and consistency.

• Updates and maintains the clinic calendar to ensure efficient day to day operations.

• Accurately enters data and links family members in WIC programs throughout TN.

Minimum Qualifications

High School Diploma

Three (3) years of clerical/administrative experience.

Must be flexible to work 1-2 evenings a month for late WIC clinic.

Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Governments employment-based immigration programs.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Valid driver’s license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.

Preferred Experience, Knowledge, Skills, and Abilities

Bilingual

Full-time, Civil Service positions -

10 Vacation Days per year (increasing after 5 years of service)

1 Sick Day per month

12 Paid Holidays per year

Public Safety - Sworn and Civilian positions -

20 vacation days per year

3 Personal days per year

1 Sick Day per month

12 paid holidays per year

Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.

Full-time, Non Civil Service positions - contact hiring department for benefits information

Seasonal/Temporary positions - no benefits offered.

01

What is your highest level of education?

• Less than High School or GED

• High School or GED

• Nursing Diploma

• Associates Degree

• Bachelors Degree

• Advanced Degree

  02

  How many years of clerical/administrative experience do you have ?

• Less than 3 years

• More than 3 years

  03

  If you are bilingual, use the area below to list the language(s) and the level of communication.

  04

  I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

  Required Question

Agency

Metropolitan Government of Nashville & Davidson County

Address

Human Resources Department 700 President Ronald Reagan Way, Suite 201 Nashville, Tennessee, 37210

Phone

(615) 862-6640

Website

http://www.nashville.gov/Human-Resources/Employment-Opportunities.aspx

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