Job Information
TEKsystems Contact Center Representative in Naperville, Illinois
Description:
Explain and recommend products and services
Provide general account information
Provide information on new and on-going promotions
Address and resolve member problems and complaints
Explain the procedure to initiate payroll requests, and ensure all forms are mailed to appropriate destination
Possess strong knowledge of Internet Branch and assist members with the registration and usage
Facilitate wire transfer requests, process check orders, and provide loan payoff information
Set-up payroll allocations per member requests
Provide rate information on deposits and loans
Additional Skills & Qualifications:
Ability to work well under pressure and multitask
Enjoy problem solving and interaction with members
Comfortable upselling
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
TEKsystems
- TEKsystems Jobs