The Service Account Manager will be responsible for the following:

• Be the focal point of contact for all JF Petroleum Managed Maintenance Services, mitigate any threats to the overall maintenance business, and liaise within JF Petroleum and other internal/external teams
• Manage and oversee JF Petroleum Managed Maintenance Services account status to retain good standing
• Hold regularly scheduled customer account status calls or in-person meetings for maintenance services
• Target and find cost savings within the Managed Maintenance Services program and opportunity to increase uptime
• Maintain customer scorecard for Managed Maintenance Services, mitigation plan for any corrective actions
• Provide cost analysis and performance evaluation with key customer
• Maintain vendor and subcontractor relationships that orbit key customer

Requirements

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
• Strong problem-solving skills to help resolve customer complaints or needs.
• Exceptional analytical skills for interpreting client data
• Time management and multitasking skills to handle multiple tasks at once.
• Strong organizational skills and attention to detail
• Business Degree preferred, or equivalent combination of training, and experience; high school diploma or GED required
• Must be able to meet companys employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company

*JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.