Position: RESIDENT ASSISTANT Status: Non-exempt Reports to: Nurse on Duty/Director of Health and Wellness Salary Range: $15.00-$18.00/hrly   Position Responsibilities Summary: The Resident Assistant assists residents with routine daily nursing care and services in accordance with their assessment and care plan in order to meet their physical, emotional and psycho-social needs. Directly Supervises: N/A   Indirectly Supervises: N/A   Key Leadership, Management and Accountabilities (LMA): Resident Assistant provides assistance with medical, clinical, personal care, household, recreational, social, dining and transport/transfer/mobility needs; takes and records vital signs as directed; observes and documents the health, condition and eating habits of each resident, promptly reporting any changes to the nurse; promotes personal safety and a safe environment for residents; encourages residents to be as independent as able in daily living activities; uses and maintains equipment and supplies appropriately; ensures proper inventory of individual resident care items and supplies; compassionately assists with end of life care, etc.   Values-based Competencies: Resident Assistant must consistently demonstrate and foster the following core value behaviors during all interactions with shareholders, clients, employees, vendors, and other business partners. Core values are the key behaviors that determine our decision-making at BrightStar Senior Living. BrightStar® Values: Required behaviors: Be open and honest * Approachable as a leader. * Promotes a fun environment. * Kind and genuine with others. * Manages pressure and stress in a positive way. Serve with passion * Provide help first. * Be confident yet stay humble. * Serve for the greater good. * Make a real difference. Do the right thing * Honest. * Ethical. * Tell the truth.    Do what you say * Deliver results on time. * Finish what you start. * Be accountable to yourself and others. * Take responsibility. Make it great * Continuous improvement. * Exceed expectations. * Bring out the best in others. * Detail-oriented.   Core Competencies: The Resident Assistant must demonstrate and execute the following position-specific competencies to ensure effective, profitable and patient-centered branch operations. Position-specific competencies: Required behaviors: GWC * “G” – Must demonstrate and have a “get-it” mentality; clearly understands his/her key accountabilities; confident as a subject matter expert in his/her job. * “W” – Demonstrates a “want-it” attitude; accepts challenges; asks, “what can I do to help?” demonstrates a high-level of drive and energy for his/her job and success of others. * “C” – Demonstrates the capacity to perform desired job expectations; ability to grow and “stretch” in position as the needs of the business changes and evolves. LMA * “L” – Effectively leads through example his/her area of responsibility. * “M” – Manages processes, procedures, and standards to achieve desired results. * “A” – Holds himself/herself and others accountable for getting the job done and maximizing value to company, clients, one another. NURSING and CLINICAL ASSISTANCE     * Assist residents with routine daily nursing care and services in accordance with their assessment and care plan. * Provide assistance with residents’ medical, clinical, personal care, transport/transfer/mobility, household, dining, recreational and social needs. * Take and record vital signs as directed. * Observe and document the health, condition and eating habits of each resident, promptly reporting any changes to the nurse.      * Promptly report injuries, safety issues and changes in residents’ condition and/or needs. * Assist in the admission and discharge processes. * Compassionately assist with end of life care. RESIDENT SUPPORT * Act as residents’ advocate. * Build relationships with and provide care and support to residents and their families. SAFETY AND COMPLIANCE * Promote personal safety and a safe environment for residents. * Encourage residents to be as independent as able in daily living activities. Understand safety procedures and respond appropriately. * Use proper infection control and standard precaution procedures. * Stay up to date on all emergency policies and procedures and participate and assist in drills within community. * Assist community care team in maintaining Residential Care Facility, DHS 83 and OSHA compliance.     Education/Certification Requirements: * High school diploma.   Skills/Qualifications Requirements: * One (1)+ year experience in a similar role, preferably within a Long Term Care, Assisted Living and/or Memory Care community. * Individual must be able to use software requiring the ability of identifying colors * Strong customer service, interpersonal and communication skills (English). * Keen attention to detail. * Caring and compassionate disposition. * Ability to perform physical tasks such as lifting, moving and transporting residents. * Flexibility: the Resident Assistant will be required to work flexible hours to meet the needs of the community. Work hours shall remain flexible to meet the needs of the community, its residents, staff and operations. Position may require working weekend, evening, and overnight hours and/or on-call status. * PC literacy. * Valid driver’s license and auto insurance.       Travel Requirements: * Limited travel as directed, for various staff and client care service needs, and to attend required training and conferences. * Work Environment: * Office Environment: high-paced office/branch environment; continuous phone use/ringing; talking; various noise levels; interactions with employees and residents; sitting and standing for long periods of time; bending and stooping required; lifting up to 10 lbs. regularly and up to 50+ lbs. may be required; using a computer for extended periods: typing, staring at a bright monitor or TV screen; using fingers, wrists, and arms; stress on back may occur; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications. * Resident’s Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.