JOB REQUIREMENTS: Patient Access Representative - Ambulatory - 31099 DESCRIPTION/RESPONSIBILITIES: Work Schedule : This is a full time, 1.0 FTE position. Shifts will be scheduled Monday - Friday between the hours of 12:00 p.m - 8:30 p.m. Hours may vary based on the operational needs of the department. Be part of something remarkable Bring your excellent customer service skills to the #1 hospital in Wisconsin. We are seeking a Patient Access Representative - Ambulatory to: * E nter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit patients. * Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills. * Cover a variety of clinic locations and hours as needed. Our Commitment to Diversity, Equity, and Inclusion UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans. Perks of working at Eastpark Medical Center: * Natural light and beautiful views from the staff lounge and collaboration areas. Beautiful green space outdoors for wellness activities and a nearby walking path. * Private lockers for staff to securely store personal items. * Two staff showers near the lockers on the 1st floor. * Free parking. * Caf on the first floor with healthy grab and go options. * Quiet lounge and wellness rooms on each floor. * Private lactation rooms with a fridge on each floor. * Staff can access the aquatic center and fitness facility free-of-charge at East Madison Hospital, across the street. * Health Technology Center available for light staff support needs, such as a replacement mouse, keyboards, etc. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity ***** OTHER EXPERIENCE AND QUALIFICATIONS: Education : Minimum - High School Diploma or Equivalent Preferred - Associate\'s Degree in Business, Finance. Health Information Management or related field Work Experience : Minimum - One (1) year of experience in a customer service related field Preferred - One (1) year of experience in a healthcare, call center, business, financial or insurance related field ***** APPLICATION INSTRUCTIONS: Apply Online: https://ars2.equest.com/?response_id=3ecc321dd3e32c9593f9239a35961ce7 Other: Applicants ONLY to apply via URL link provided!