JOB REQUIREMENTS: Job Summary: Come join our team in the Office of Admissions and Recruitment (OAR) within the Division of Enrollment Management at UW-Madison! We are admissions professionals dedicated to recruiting, admitting, and enrolling the next generation of UW-Madison undergraduates. Under general supervision of the Front Line Services Manager, the incumbent is responsible for providing customer service to constituents through a variety of methods including: walk-in customers, telephone inquiries, email, and other on-line interactions. This staff member will be responsible for providing accurate information regarding admission expectations, application timelines, decision notifications, transfer credit evaluation process, and the University of Wisconsin-Madison in general. Using our software programs, this position will perform administrative functions in support of first-year, transfer, and re-entry admissions. The staff member will use their knowledge and expertise to critically analyze proper procedures and adherence to policy in carrying out a variety of process support and data entry tasks. A tactful, pleasant, professional, and efficient approach to communicating with both customers and admission office colleagues is required. To learn more about working in OAR, please visit website. Responsibilities: Responsible for a variety of professional level work across a variety of administrative service areas including budget, finance, procurement, and human resources with impact across the institution in support of unit or institutional goals. 75% Implements and executes established policies and procedures for a designated work unit to adhere to unit objectives and to align with established strategies 5% Analyzes data and trends, compiles progress reports, and provides appropriate recommendations or conclusions in support of the assigned operational work unit(s) 5% Assists, recommends, and advises staff on unit or program administrative issues, personnel matters, and budgetary problems 5% Serves on committees and attends meetings, representing the interests of the unit or program 5% DEM is committed to the highest standard of service. This position will be a role... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A2FBECFED6C14CEE