Our Company

Abode Care Partners

Overview

The Chronic Care Coordinator will use their health care experience, talents, and problem-solving skills to work independently and manage a monthly allocation of patients to ensure that all assigned patients receive timely, courteous and quality care. The Chronic Care Coordinator will utilize multiple platforms to ensure service is consistent and compliant while developing or revising individualized comprehensive care plans.

Responsibilities

• Serves as an extension of the clinical team providing telephonic patient care to allocated patients

• Provides monthly assessments and medication reviews, coordinate care plans with family members and caregivers and provide follow-up to office support staff

• Meets monthly Care Plan production goals

• Maintains HIPAA standards at all times

• Achieves monthly goal of telephonic interactions with patients and/or caregivers to achieve positive outcomes

• Follow striage protocols for communicating patient needs

• Documents all client communications in an accurate, efficient, and timely manner

• Delivers excellent customer service as demonstrated by positive feedback from patients and facility staff

• Adheres to documentation protocols and best practices for compliance

Qualifications

• Clincal education to include Certified/Registered Medical Assistant required

• Prior experience in a customer/patient facing capacity required

• Familiarity with Chronic Care Management preferred

• Minimum 1-year experience in a clinical setting or patient environment

• Experience working with Electronic Health Records (EHR) software

• Licensure/Certifications/Other Special Requirements:Clinical Credentials to include Certified/Registered Medical Assistant

About our Line of Business

Abode Care Partners is a leading provider of integrated medical services caring for individuals from post hospitalization to home in various settings ranging from skilled nursing facilities, assisted living, independent living, group homes, and private homes. We bring quality medical care to seniors, people with complex conditions, special needs, and individuals with intellectual and/or developmental disabilities while increasing quality of life and safeguarding the dignity of those we serve. For more information about Abode Care Partners, visitwww.abodecarepartners.com.

Salary Range

USD $16.00 - $20.00 / Hour

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-KY-LOUISVILLE

ID 2024-143120

Line of Business Abode Care Partners

Position Type Full-Time

Pay Min USD $16.00/Hr.

Pay Max USD $20.00/Hr.