At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is currently seeking a Translations Project Manager to support the Translation Strategy & Governance team with the execution and delivery of multilingual translations for the bank’s lines of business. The Translations Project Manager will ensure all elements of the localization workflow, from request creation to job completion, are successfully performed and documented in a compliant manner.

Responsibilities and tasks

• Receive translation requests from across the enterprise and delegate tasks to the appropriate internal or external linguists

• Lead the file preparation efforts for translation (Word, Excel, InDesign)

• Create and organize files utilizing the team’s folder structure to track all localization requests and current status

• Proactively identify, address, and rectify issues to keep all deliverables on schedule, this includes ensuring schedules are met by internal and external resources

• Work with the team to improve localization processes by reducing output errors, streamlining, and incorporating AI technology to the team’s processes

• Multilingual desktop publishing work as needed

• Translation quality check and certification is a plus

Basic Qualifications

• Bachelor's degree, or equivalent work experience

• Six or more years of related experience in marketing and marketing strategy with proven ability to deliver results

Preferred skills

• Four to six years of prior project management experience, preferably in translation and localization

• Comprehensive understanding of all aspects of the localization process

• Critical thinker that collaborates to identify opportunities and priorities

• Ability to thrive in a complex, fast-paced environment adapting to the changing market environment

• Demonstrated agility in thinking and delivery

• Strong organizational, interpersonal, and team-building skills

• Excellent written and oral communication skills

• Acute attention to detail with the ability to manage multiple projects

• Ability to work under tight deadlines and prioritize team workload

• Resourceful, creative, well-organized, and proactive

• Highly proficient in the use of MS Office Suite, Adobe InDesign, Computer Assisted Translation (CAT) tools or software

• Basic knowledge of HTML and XML

• Working knowledge of Aprimo

• Bilingual (Spanish, Chinese, Japanese preferred)

• Collaborative thinker who works well on a team

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $107,865.00 - $126,900.00 - $139,590.00

U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.