Workplace Experience Coordinator - Palo Alto, CA

Job ID

156463

Posted

23-Feb-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Building Management, Communications/Public Relations, Customer Service, Executive Management, Facilities Management, Legal, People/Human Resources, Project Management, Property Management, Sales & Leasing, Sales Support, Workplace Strategy

Location(s)

East Palo Alto - California - United States of America, Los Altos - California - United States of America, Menlo Park - California - United States of America, Mountain View - California - United States of America, Palo Alto - California - United States of America, Redwood City - California - United States of America

About the role

We are seeking a dynamic and customer-focused Workplace Experience Coordinator to join our team. The ideal candidate will have a genuine passion for hospitality, excellent communication skills, and a knack for anticipating and fulfilling guest and company employee needs. In this role, you will be one of the frontline faces of the organization, responsible for creating a warm and welcoming atmosphere for all.

What you’ll do

• Greet and assist guests upon arrival with a friendly and welcoming demeanor

• Work with site administrative staff and others to coordinate meeting set-ups, events,catering and other activities as needed

• Provide personalized recommendations and assistance to enhance guests' experiences

• Handle external/internal inquiries, requests, and complaints promptly and professionally

• Collaborate with other team members to ensure seamless guest experiences

• Assist facilities staff with general office duties as needed

What you’ll need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

HS Diploma or GED or equivalent experience required.

• A minimum of 3-4 years of Previous experience in event planning at convention centers or as concierge in hospitality industry preferred

• Excellent communication and interpersonal skills

• Strong multitasking and problem-solving abilities

• Ability to remain calm and professional in high-pressure situations

• Open and flexible work schedules.

• Ability to comprehend and interpret instructions, and memos and ask clarifying questions. Desire to present information to an internal department and/or large groups of employees.

• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.

• Apply a high level of attention to detail as well as strong verbal and written skills.

• Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

Why CBRE?

A culture of respect, integrity, service, and excellence crafts our approach to every opportunity!

We are guided by the needs of the cities we inhabit, the communities we build and the world we thrive in!

• Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.

• Internal advancement available after the 6-month mark

• 40-45 hours a week

• Competitive Pay

• Outstanding benefits

• 401K, Medical, Dental and Vision benefits

• Inclusive environment

• Growth potential!

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Coordinator position is $60,000 annually and the maximum salary for the Workplace Experience Coordinator position is $67,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications,and experience.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)