We work alongside the best and brightest to do incredibly cool things you wouldn't believe. At Roush, you're part of building the future. Are you someone that has a passion for providing innovated solutions to complex challenges? Do you want to work someplace where creativity and new ideas are encouraged? If so, then keep reading.

We fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing, prototype, and manufacturing services to the transportation industry, Roush also provides significant support to the aerospace, defense and theme park industries. With over 2,400 employees in facilities throughout the United States, Europe, Asia, and South America, our unique combination of creativity and tenacity activates big ideas on a global stage.

Roush is searching for an IT Desktop Technician I to join its growing team! The IT Desktop Technician I will provide Level 1 and Level 2 support. Level 1 is provided via a Help Desk and Level Two support can be in the IT Office or at the user's location. The IT Desktop Technician I needs to be able to install and configure new hardware and software, and provide technical support to users and customers.

As an IT Desktop Technician I, you will:

• Provide Level 1 Help Desk Support to the organization
• Provide Level 2 support on Computers and workstations
• Install and configure new hardware and software
• Install and configure corporate standard software
• Provide hardware support of standard computer equipment including printers and scanners
• Provide technical support to users and customers remotely and onsite regarding computers and software

As an  IT Desktop Technician I, you will need:

• Associate degree or equivalent college coursework or Industry Certification
• Minimum of 1 year of Desktop Support in a Windows environment
• U.S. citizenship allowing for International Traffic in Arms Regulations (ITAR) compliance
• Ability to answer calls from users and troubleshoot issues
• Ability to work with a log tracking system to route logs to the proper support group
• Experience in installation and troubleshooting of all currently supported Windows operating systems including 10 and 11 Pro versions
• Experience in installation and troubleshooting all currently supported versions of Microsoft Office
• Proven experience in researching and interpreting technical documentation
• Strong written and verbal communication skills
• Valid driver's license
• Ability and willingness to travel locally 50% of the time

A successful candidate may also have:

• 3 years of Desktop Support in a Windows environment
• Computer Support Certification 
• CompTIA A+ Certification
• Knowledge of Network devices
• Knowledge of Active Directory

Our full-time benefits include: medical, dental, vision, life insurance, earned sick time, STD, LTD, 401K, tuition reimbursement, paid vacation, paid holidays, and more.

If you share our passion for providing innovative solutions to complex challenges, we want you on our team.

Please visit our careers page and apply by clicking on this link: https://jobs.roush.com/us/en/

Visit our website: www.roush.com

Like us on Facebook: www.facebook.com/RoushCareers

Roush is an EO employer -- Veterans/Di