Reference #: 4473289 THE POSITION Expand your clerical skills and help the Lancaster County Assistance Office (CAO) serve the community! The CAO helps the residents of Pennsylvania receive benefits and services provided by various support programs. If you are looking for a rewarding career in public service and want to make a difference in the lives of those who live in your community, this is the position is for you!

DESCRIPTION OF WORK

As a Clerical Assistant 2, you will help the Lancaster CAO with a wide range of clerical and general office duties. As a first point of contact for the office, clerical assistants interact with the general public in a courteous and professional manner both in person and via telephone. Using basic computer skills, you will perform various office functions to complete tasks under the supervision of a Clerical Supervisor. These duties will include processing applications for public assistance and pulling necessary information from the applications to prepare case initiations. Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch. You may have to work overtime as needed. You may have to travel as needed. WORK CONDITIONS:  Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS Minimum Experience and Training Requirements: Six months as a Clerical Assistant 1 (commonwealth title); or Graduation from high school; or An equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. Hiring preference for this vacancy may be given to candidates who live within Lancaster County. If no eligible candidates who live within Lancaster County apply for this position, candidates who reside in other counties may be considered. You must be able to perform essential job functions.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go towww.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position.  No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.