Summary This position is part of the Office of the Secretary of Interior, Interior Business Center (IBC), Human Resources Directorate (HRD), Payroll Operations Division (POD), Benefits Processing Branch. The incumbent will be responsible in providing retirement, health benefits, Military Service Deposit (MSD), and Thrift Savings Plan (TSP) pay processing services to multiple agencies serviced by the POD. The selectee must physically report to the duty station. This is not a 100% remote position. Responsibilities Interpret and apply customer specific policies and procedures to pay and benefits including: Retirement, Health Benefits, Thrift Savings Plan and Military Service Deposits. Identify errors and make necessary pay adjustments when assisting and working with HR offices. Research and analyze data to resolve difficult and sensitive payroll/personnel/benefits issues when processing with a potential of multiple error sources. Use automated payroll/personnel system/subsystem daily for input, output analysis and corrections. Requirements Conditions of Employment U.S. Citizenship is required. Suitable for Federal employment, determined by background investigation. Direct Deposit of pay is required. Selective Service registration required for male applicants, unless exempt. Qualifications At the GS-05 level, you must meet one of the following qualifications: A. One year of specialized experience that is equivalent in difficulty and complexity to the GS-04 level in the Federal service. Specialized experience is defined as experience that is in or directly related to the line of work of this position and has equipped you with the knowledge and competencies to successfully perform the duties of this position. Specialized experience for this position includes data processing in a subsystem which interfaces with a larger computer system, financial clerical duties such as verifying transaction amounts and resolving discrepancies in financial records; and answering phone calls or providing customer service in an office or retail setting. OR B. Four years of education above the high school level (i.e. 120 semester hours) or have a bachelor's degree. (Note: Applicants who select this response must provide transcripts as verification of their education). OR C. A combination of experience and education as defined above which equals 100%. For example, I have 6 months of experience and 3 years of education above the high school level. (Note: Applicants who select this response must provide transcripts as verification of their education). Applicants must carefully review the information in the "How You Will Be Evaluated" section for important information and instructions pertaining to the multi-hurdle assessment process for this position. Only experience and education obtained by the closing date of this announcement will be considered. A written test is not required. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). You will receive credit for all qualifying experience, including volunteer experience. Education If qualifying based on EDUCATION you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement. Only education from institutions which are accredited or preaccredited/candidate for accreditation may be used to meet education requirements. FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Telework Suitability: The duties of this position are suitable for occasional telework and the selectee may be allowed to telework with supervisor approval and if they meet the eligibility criterion in the 2010 Telework Act. The selectee must physically report to the duty station. This is not a 100% remote position. Stipulations of Employment: Selection may require completion of a 1-year probationary period. Work Schedule: This position allows for a flexible work schedule. Miscellaneous: This position is covered by the American Federation of Government Employees (AFGE), Local 1114. DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit http://www.uscis.gov/e-verify. This vacancy announcement may be used to fill similar positions within 90 days. If selection is made below the full performance level, promotion up to the full performance level may be made without further competition. However, promotion(s) will depend on the performance of the incumbent and are not guaranteed. Applications for these positions will be accepted on a continuous basis up to the closing date of the announcement. Referrals will be made no more than one time each week.