JOB REQUIREMENTS: KCHC/Pillar Health is hiring multiple Bilingual Patient Access Representatives to support its main dental clinic. \$2,000 hiring bonus - See below for details. POSITION SUMMARY The Patient Access Representative I (PAR I) is to provide exceptional patient care by creating a patient service experience that is phenomenal for each and every patient visit. The PAR I works as a partner in the clinic together with the practitioners, assistive clinical staff, other administrative staff and leadership to provide a welcoming, caring and healing environment for patients. Where this position deals directly with patients and family members, the PAR I is responsible to ensure that patients\' needs are listened to, understood and resolved within the scope of this job description. The PAR I is primarily responsible for the scheduling, rescheduling or cancellation of patient appointments according to scheduling guidelines and/or company policies. PRIMARY FUNCTIONS The list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. CORPORATE VALUES Maintain patient confidentiality and functions within the guidelines of HIPAA. Ability to function well while involved in multiple tasks and assignments. Ability to concentrate on details while experiencing frequent interruptions. Review all company messaging systems at the beginning and end of every shift. Welcome and orient new patients to the facility. Connect patients to wrap-around services, including, but not limited to; Aging and Disability Resource Center (ADRC), Badger Care, Wisconsin Well Woman Program (WWWP), medication assistance. Coordinate patient transportation assistance. Interact with all patients in a professional and courteous manner. Ability to direct all incoming calls to appropriate staff. Other duties as assigned. REGISTRATION Verify and update patient demographic information. Verify and update patient insurance information and select appropriate guarantor per service line during check-in process. Initiate new patient full registration process. Record patient demographics in EHR to satisfy Universal Data Set (UDS) requirements. Coordinate handoff to Intake Registered Nurse. SCHEDULING Ability to appropriately take accurate detailed messages and send them to the appropriate person via the Electronic Health Record (EHR). Identify triage situations in patients through red flag words and terminology during patient interaction. Work collaboratively with nursing staff to schedule urgent visits. Schedule and reschedule patient appointments according to the... For full info follow application link. Kenosha Community Health Center is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1C993A63511842E9