This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12952105

Summary Description

nbkc bank is currently looking for aDeposit Operations Specialistto join our Deposit Operations team.

This position will work \@Flex (a combination of both in the office and at home) based out of our Kansas City, MO location.\ \ Interested in learning more? Check out more details below.

What youll do

• Perform daily deposit operational functions, which can include Deposit Operations, Wire Transfers, ACH, and Treasury Services.
• Process daily operational reports and queues, to work: mobile deposits, deposit rejects, insufficient funds, orphan items, teller corrections, uncollected funds, recon items and charge backs.
• Partner with nbkcs finance department to reconcile GL activity.
• Serve as support to the branches and customer service team for issues related to accounts, online banking, and debit cards.
• Assist in the set-up and opening of Debit Cards and Online Banking accounts.
• Processing Debit Card and ACH disputes, as well as fraudulent investigations, while ensuring compliance with Reg E.
• Process and track Jumbo Certificate of Deposits (i.e. QwickRate) for the banks overall investment and liquidity portfolio.
• Oversee deposit tax corrections for all 1099-Ints, 1099-Misc forms, 1099-Rs for IRAs/HSAs, 5498s for IRAs/HSAs, and 1098 Adjustments circulated from our Mortgage Division or Loan Department.
• Research and resolve problems in reference to customer inquiries, and in reference to Right to Financial Privacy files that can include summons, subpoenas, garnishments, levies, and verifications.
• Follow all applicable laws and regulations.
• Perform other duties and projects as assigned by the Operations Manager.

What youll bring

• Qualified candidates must have a High School Degree or GED
• 2 years of cash handling/retail banking/customer service experience.
• Knowledge of retail products/services and bank regulations/compliance.

Bonus Points

• Strong organizational abilities
• Strong number orientation and accuracy with detail orientation
• Excellent customer service skills
• Excellent verbal and written business communication skills
• Solid computer skills