National Labor Exchange Veterans Jobs

USNLX Veterans Careers

Job Information

CBIZ Operations, Inc. National Resource Manager in Independence, Ohio

Status Category: Full-Time Exempt/Non-Exempt: Exempt Scheduled Hours Per Week: 40 Job Code: FS213 With over 120 offices and nearly 7,000 associates throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level. CBIZ has been honored to be the recipient of several national recognitions: * 2022 Best and Brightest Companies to Work for in the Nation * 2023 Top Workplaces USA * 2022 America's Best Mid-Size Employers * 2022 Best and Brightest Companies in Wellness * 2022 Great Place to Work Certification Resource Management Operations * Lead the transition from tactical scheduling to strategic Resource Management (RM) within the Attest Practice. * Implement consistent business practices for assigning available employees to projects based on skillsets, experience, goals, and availability. * Collaborate with regional Resource Managers for capacity planning, forecasting, workload monitoring, and conflict resolution. * Ensure cross-office sharing of resources and measure process effectiveness. * Manage vendor relationships for resource management solutions, optimizing support for application development and reporting. * Collaborate with internal stakeholders to establish RM Scorecard, defining and measuring KPIs. Business Analysis * Understand and influence performance to achieve leverage and pricing goals * Expert knowledge of the Attest Practice * Monitor daily/weekly/monthly business trends, diagnose problems, and drive appropriate solutions. * Strike a balance between flexibility and process consistency. Communication / Collaboration * Effectively communicate feedback, expectations, and difficult messages. * Promote a collaborative culture, motivate, and lead by example. * Lead the RM team's collaboration with HR regarding performance management, workforce planning, skills profiling, and vendor relationships. * Maximize employee experience by balancing career desires with business needs. Leadership Approach * Lead with character, build trust, respect, and credibility. * Promote an inclusive work environment championing diversity, equity, and inclusion. * Accept responsibility for actions and strive to understand and support others. * Follow through on commitments and treat others fairly and consistently. Cross Functional Engagement * Collaborate across the Practice Management Office and with business unit leaders, back-office operations leaders, and functional leaders. * Ensure RM solutions align with business objectives and efficiency principles. * Collaborate with Director of Customer Success to ensure usage and adoption objectives for RM processes and systems. * Collaborate with relevant groups, including Corporate Finance, Financial Services Finance Group, Financial Planning & Analysis, National Tax Office, Mayer Hoffman McCann, and IT. Business and HR Responsibilities * Oversee the professional development of a team * Manage matrix connections with Resource Managers in local offices and practice groups. * Foster a culture of accountability, set clear expectations in the goal-setting process, and provide regular feedback. Candidate Attributes * Proficiency in human resource and project management. * Ability to use technology, analytical tools, and resource management software. * Flexibility, adaptability, resilience, and good decision-making skills. * Comfortable as both a strategic team member and a hands-on contributor. Preferred Qualifications * Extensive knowledg

DirectEmployers