Description

This position is incentive eligible.

Introduction

Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Sr Director IT opening with Centerpoint Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.

Benefits

Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

We are seeking a Sr Director IT for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

Oversees and manages effective operation of the Information Technology in the zone and ensures strategic and operational alignment with all zone and facility business objectives and facility, division and HCA enterprise ITG goals and objectives.

Supervisor: Division CIO

Supervises: Roles may include and are not limited to Associate Director of ITG, Director of ITG, Sr. Technical Analyst, Sr. Clinical Analyst, Systems Administrator, Technical Services Manager, Application Services Manager – May Manage other facility-based IT employees as the geographic needs of the division dictate.

Duties Include But Are Not Limited To:

• IT Operations Management: Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management

• Develops Facility ITG capital & operating budgets aligned with budget directives

• Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution)

• Coordinates the assignment of resources to ITG projects, operations, & incidents

• Aligns & monitors the assignment of resources and related financial allocations to Facility programs

• Develops plans for the Facility technical environment with Division technical leaders

• Identifies and coordinates resolution of IT issues at the Facility

• Coordinates on-site management of Facility hardware & software

• Promotes & coordinates the management of compliance issues & projects

• Manages information security aspects for the Facility

• Provides oversight & coordination of ITG capital & operating budget development across Facilities in the Zone

• Coordinates all Zone resources for projects, coverage of Facilities for normal and emergency operations, and achievement of service levels

• Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning

• Develops, coordinates, guides, and executes a Facility ITG plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy

• Assists in development of Division and Corporate 3-yr IT strategic plans

• Coordinates activities related to involvement by Zone Facilities in Division and Corporate 3-yr IT strategic plan development

• Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups

• Builds positive relationships with Facility leadership team, Facility department directors & managers, and other

• Division leaders as dictated by the business organizational structure

• Represents ITG on appropriate business committees

• Owns the facilitation of multi-way communication with key constituents on IT&S matters

• Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO

• Cascades all information to direct reports & Facility-based IT&S staff through face-to-face meetings and other communication mechanisms

• Promotes sharing of information through documentation and distribution of best demonstrated practices

• Cascades information to Zone & Market business & IT leadership

• Communicates successes, challenges, opportunities, trends, and lessons regarding the Zone to Division CIO and Facility leaders in the Zone

• Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual Projects

• Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader

• Manages, monitors & executes the Facility’s portfolio of projects

• Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)

• Oversees and monitors the Zone’s portfolio of IT projects

• Process Engineering: Improvement of Workflow through Technology, Utilization of Technology

• Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders

• Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action

• Participates in Enterprise, Division, & Facility process improvement initiatives

• Identifies process improvement opportunities & challenges that are common among all Facilities in the Zone and communicates them to appropriate Division IT leaders for planning & action

• Governance: Support of Decision-Making Processes

• Educates key constituencies regarding IT governance processes & practices

• Communicates & supports IT governance processes & practices

• Participate as required in IT governance processes

• Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management

• Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor

• Helps ensure accountability of ITG Staff working in the Facility

• Recruits, manages, leads, develops & retains ITG staff in Facility, in alignment with Division organization structure & practices

• Coaches Directors and Associate Directors at Facilities on mentoring practices

• Participates in Division ITG succession planning activities with CIO and develops Zone IT&S succession plan

• Participates in recruiting process in alignment with Division organization structure & practices

• Adheres to the Code of Conduct and Mission and Value Statements

• Assists with other duties as assigned

Knowledge, Skills, and Abilities

• Strong understanding of IT&S operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles

• A clear understanding of computer systems and corresponding support requirements

• Possesses strong written, verbal, and presentation skills

• Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment

• Strong understanding of HCA systems and procedures

• Strong analytical skills in budgeting, planning and policy maintenance and development

• Advanced reasoning, math, and language skills

• Ability to communicate effectively at an executive level

• Must be able to drive to assigned sites to complete work

Education

• College graduate required

Experience:

• 7 or more years in an IT environment, with direct supervision required

• Certification/Licensure: Valid state driver’s license and proof of auto insurance, if applicable

Physical Demands/Working Conditions: Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations. Travel between facilities in the division will be required.

OSHA Category: The normal work routine involves no exposure to blood, body fluids, or body tissues (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid, or to be potentially exposed in some other way.

ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.

Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN

Senior Vice President and Chief Nursing Executive

If you find this opportunity compelling, we encourage you to apply for our Sr Director IT opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.