Overview

Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities

Coordinates patient care/ clinical support. will also provide all clinical clerical duties for their patient population.

ESSENTIAL KEY JOB RESPONSIBILITIES

1. Reviews and analyzes medical records of all new patient referrals.

2. Recognizes and triages urgent cases.

3. Prepares new patient packets.

4. Calls no show patients to schedule new appointment and informs surgeon of status.

5. Communicates patient care needs to surgeon in a timely manner.

6. Obtains authorization / pre‐certification for and schedules: patient appointments, labs, and hepatology procedures and tests. Reviews instructions with patients.

7. Reviews lab results with surgeon and discusses results with patient.

8. Obtains accurate and complete orders. Obtains new orders when necessary.

9. Obtains all necessary medical records, test results, films, etc., needed for patient visits. Verifies accuracy of patient information upon arrival for each visit and updates in system as needed.

10. Completes prescription refills.

11. If needed, enters discharge medications into outpatient record.

12. Rooms patients and Performs and Accurately records blood pressure, pulse, respirations, temperature, height, and weight. Reviews allergies and current medications.

13. Provides direct patient care as delegated by the surgeon. Performs initial patient intake and documents information in the medical record.

14. Performs and documents general therapeutic/diagnostic measures in the medical record.

15. Continually Assesses patient flow and communicates with clinic staff in order to appropriately communicate waiting time and delays to patients in a positive, responsible manner.

16. Schedules MRIs, CTs, Ultrasounds, and other tests as needed

17. Answers and prioritizes telephone calls in a polite and courteous manner.

Qualifications

Education and Experience Required:

• High School Diploma/GED

• Licensed Vocational Nurse (LVN) or Medical Assistant Certification

• Two (2) years of experience

DISCLOSURE STATEMENT

The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Pay Range

$16.30 - $22.42 /hour

We are an equal opportunity/affirmative action employer.