Field Training Specialist – Healthy Member Behaviors

The Field Training Specialist will be a critical role responsible for coordinating and delivering education and training in support of the overall Healthy Member Behavior (“HMB”) strategy in individual markets. This role will require working across multiple workstreams and with key enterprise business partners (Product, Sales, Marketing, Data, Distribution, etc.). The training specialist will have a strong knowledge of the program framework, processes, and benefits and clearly deliver field training through consultations, live and virtual programs and in agency visits, in order to articulate what, why and how HMB integrates into an FRs practice. This individual will work closely with agency leaders, Field Representatives (FRs) and staff to drive program advocacy, adoption and growth, as well as help identify opportunities for evolving and enhancing the overall HMB training strategy.

You are

A dynamic, proactive, relationship-oriented leader with a strong background in delivering training to financial professionals at every level of experience. You have a fundamental understanding of the insurance and financial services industry and can build trust and rapport with internal and external stakeholders. You can effectively communicate across all levels of leadership and with subject matter experts to understand training needs and advocate appropriate resources. You are a strong communicator and team player who can effectively connect and collaborate with the field both in person and virtually.

You have

• Bachelors degree or equivalent experience required

• 4+ years experience working in the financial services and/or insurance industry

• 4+ years experience delivering training to all levels of financial professionals both live and virtually

• Insurance license preferred and working knowledge of insurance products

• Strong knowledge of adult learning best practices, training methodologies, and strategic ability to make recommendations to deploy efficient and meaningful training based on program needs

• Strong relationship management, coaching/consultative and communication skills

• High level of proficiency in Microsoft office and understanding of business technologies

• High energy, enthusiasm for your work and a desire to travel

You will

• Build strong partnerships with key HMB program stakeholders

• Coordinate with HMB program manager and project team as well as business partners in product, marketing, sales, operations, data/IT, legal to understand HMB program framework and training needs and collaborate on field rollout and training strategy

• Work in partnership with design consultant, marketing, and FR L&D on building and refining training collateral

• Deliver training for phased HMB program rollout leveraging multiple platforms to consist of field webinars, live and virtual in-agency training, and national programs for FRs at all experience levels

• Consult with FRs and Agency leaders to assess understanding and implementation of program offerings, product knowledge, technology usage and client engagement

• Work with relevant HMB stakeholders to consistently identify new training approaches, update training collateral and refine modes of delivery as program needs evolve

• Consistently maintain structured field follow up, tracking and measurement to validate adoption, execution, accountability, and business impact

• Deliver structured and on demand reporting to leadership and stakeholders

Location

• Remote

Travel

• Up to 50% travel within US

Salary Range

$82,660.00 - $135,805.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .