The Membership & Events Planning Coordinator will oversee all aspects of membership and event planning for the Highland County Chamber of Commerce, providing assistance to the Executive Director, Board of Directors, committees, and chamber members. This position should have a love for special event management, provide outstanding customer service, be an enthusiastic professional and be able to build relationships with internal and external stakeholders. This is a full-time position. (40 hours/week). Primary Objectives: This position will work with the Chamber office staff, event committees and volunteers to:

• Develop and implement membership recruitment and retention programs
• Build and maintain relationships with members and administrative upkeep of membership files
• Develop, promote, plan and implement programs, projects and events that support Chamber members
• Develop and implement marketing and promotional plans for the organization

Duties and Responsibilities: This position will have the ability to take charge and anticipate project needs, establish work priorities, meet deadlines with little supervision and be willing to work occasional evenings and weekends. Reception/General Operation

• Answer and direct incoming calls, greet guests and members, monitor and respond to emails, and handle mail distribution
• Prepare and coordinate promotional and member mass mailings, update contact database, and order office supplies

• Assist with day-to-day operations of the Chamber office and complete errands as needed

   Membership

• Maintain member database, process new membership applications, and provide support with membership programs and discounts

• Coordinate member programs, membership renewals, and member communications

   Administration

• Assist with board, committee, and event administration, attend board meetings, and handle accounts receivable details

• Prepare and process invoices, maintain bookkeeping systems, update website and social media platforms, and compose communication documents

   Event Planning & Communications

• Develop and implement marketing plans for special events, write online posts, press releases, newsletters, and website content

• Update and maintain the Chamber's social media pages as required
• Manage and compose monthly newsletter for Chamber members
• Manage event plans, conduct research, work with vendors, track finances, and provide progress reports to Chamber staff and Board

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``` - Be available to work all event dates and assist with closeout procedures 

All other duties as assigned by Executive Director Qualifications:

High school or college diploma with event planning and communications knowledge.

Must work with minimal supervision, possess excellent oral and written communication skills and have a high degree of professionalism and organization.

Ability to multitask and meet deadlines in high stress situations

Must have excellent written and verbal interpersonal relation skills and problem-solving skills to enhance the image of the Highland County Chamber of Commerce.

A solid knowledge of the Highland County business community is essential.

Position may require a rather limited amount of out-of-town travel. The Chamber covers all business travel expenses in these instances.

Provide own transportation (the Chamber does reimburse employees for mileage incurred during business hours and events), a valid Ohio Driver License, sufficient current automobile insurance, and their own mobile phone.

This position may require a schedule that is flexible enough to allow for meetings and events outside of normal busin