Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

SIGN ON BONUS - Qualifying candidates may be eligible for up to a $10,000 sign on bonus upon hire.

Position Summary

We are looking for an Onsite Health Coach to join our team and deliver high-quality coaching sessions to our clients at their workplace. You will be responsible for assessing their health needs, creating personalized action plans, and providing ongoing support and guidance to help them achieve their goals.

This Health Coach Consultant RN role is an onsite position based in Hickory, North Carolina at a customer warehouse location and is NOT a remote position.

Six to eight weeks of training to be completed remotely and upon completion will be required to sit onsite in Hickory NC.

The Health Coach Consultant utilizes a collaborative process of assessment, planning, implementation, and evaluation, to engage, educate, promote, and influence member's decisions related to achieving and maintaining optimal health status. The Health Coach Consultant also demonstrates commitment to continuing professional development, has an energetic and compassionate personality, and is willing to teach, learn and be open to new and innovative ways of delivering preventive and intervention services. You will demonstrate insight into human behavior and have the ability to communicate, interact, and build rapport with individuals at varying education levels. You will also prioritize and organize your own work to meet deadlines. The Health Coach Consultant will preferably have a history of success working in less structured, self-directed environments.

Primary Responsibilities:

· Performs strategic outreach to identified high risk members, including in-person onsite activities and opportunities for creative engagement

· Meets one-on-one to provide motivation, monitor progress, and assist employees in developing personal and measurable health goals and plans

· Reduces gaps in member health service by providing referrals

· Supports the Client Company's Culture of Health workplace initiatives

· Promotes strategies for lifelong wellness in the healthy member population through education and accountability for prevention and lifestyle interventions focusing on nutrition, physical activity, weight management, stress management

· Assesses members using clinical tools and information/data review, conducts comprehensive evaluation of member's needs and benefit plan eligibility for available integrated internal and external programs/services.

· Utilizes assessment techniques to determine member's level of health literacy, technology capabilities, and/or readiness to change.

· Applies and/or interprets applicable criteria and guidelines, health/wellness management plans, policies, procedures, regulatory standards while assessing benefits and/or member's needs to enable

appropriate utilization of services and/or administration and integration with available internal/external programs.

· Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.

· Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.

· Interprets and utilizes clinical guidelines/criteria to positively impact members health Provides up-to-date healthcare information to help facilitate the member’s understanding of his/her health status.

· Helps member actively and knowledgably participate with their provider in healthcare decision-making.

· Monitors established plans of care

Required Qualification

• 3+ years of clinical experience as an RN in acute care setting (i.e. med/surg; ER)

• Must have an active, current and unrestricted compact RN licensure in the state of North Carolina

• Minimum of 1 year of previous coaching experience

• Must be able to work onsite in Hickory, North Carolina; Monday through Friday 8:00am to 4:30pm EST

• Must be willing and able to work outside of standard hours Monday through Friday due to business needs up to once a week

• Must be willing and able to travel up to 10% to attend meetings and/or events

• Must live within 45 minutes of Hickory, North Carolina

Preferred Qualifications

• Direct education and coaching experience with individuals for disease prevention, health education, or behavior change preferably in a corporate setting

• Managed care experience

• Experience in multiple areas of nursing in an acute setting

• Motivational Interviewing experience

• A certification as a health coach from a recognized organization

• Excellent communication, interpersonal, and motivational skills

• Able to work independently and as part of a team

• A passion for helping others improve their health and well-being

• Proficient in Microsoft Office and online platforms

Education

• Associate degree in nursing required

• BSN or a bachelor’s degree in health education or health promotion preferred

Pay Range

The typical pay range for this role is:

$54,095.60 - $116,800.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 07/01/2024

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.