Sr. Workplace Strategy Manager

Job ID

184664

Posted

20-Sep-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Consulting, Data & Analytics, Facilities Management

Location(s)

Remote - US - Remote - US - United States of America

About the Role:

As a CBRE Workplace Strategy Sr. Manager, you will manage a team responsible for providing workplace advice to large corporate occupiers of commercial real estate. This role will be responsible for day-to-day management and operations of a team assigned to provide analyst services and CAFM system oversight and administration.

The key objectives of this role are maintaining accurate spatial data for Global Portfolio’s and aggregating and ensuring accurate people and organizational data to report supply and demand to various systems and teams.

What You will Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross- train staff. Set and track staff and department deadlines. Mentor and coach as needed.

• Spatial and people data management, including accurately documenting, tracking, and reporting the CAFM environment for the client’s Global Portfolio.

• Review existing standards and processes, identify gaps, provide recommendations, and implement project plans to make improvements. Provide leadership and support for new process creation.

• Contribute to strategic plans for optimizing clients' large property portfolios. Evaluate real estate location data and guide clients on planning.

• Implementation of new features within CAFM system to meet evolving workplace strategies, such as tracking new workplace products, capacity changes, updating space types, etc.

• Work with clients on adopting flexible ways of working. Optimize work styles and workplace relationships.

• Train occupiers through change management. Educate on new ways of working and aligning business management to adopt change. Coach how to evaluate the effect of the workplace on performance.

• Create and maintain team playbooks to ensure compliance with established client requests and standards in all areas of system oversight/day activities.

• Continually review the existing modules and reporting in the CAFM system to ensure data accuracy and the team is utilizing the system as designed/expected.

• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence others to adopt a different point of view while being guided by policies and departmental plans.

• Identify and solve technical and operational problems of complexity.

• Improve and change existing methods, processes, and standards within job discipline.

What You will Need:

• Bachelor's Degree preferred with 5 - 8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.

• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

• Leadership skills to motivate the team to achieve broad operational targets with impacts on own job discipline, multiple job disciplines, and department.

• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Extensive organizational skills and an advanced inquisitive mindset.

Preferred Capabilities:

• Knowledge and experience managing/maintaining IWMS or CAFM (Ie. Serraview, Archibus, FM (Facilities Management) Systems, Manhattan, Nuvolo, iOffice, etc.) software is required

• Experience providing exceptional service to clients

• Experience working with global teams (both within client and other service providers) across time zones

• Experience with managing a team with various workstreams and priorities

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Sr. Workplace Strategy Manager position is $135,000 annually [or $64.90 per hour] and the maximum salary for the Sr. Workplace Strategy Manager position is $145,000 annually [or $69.71 per hour]. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)