Marketing Communications Manager

Location:

Greensboro, NC, US, 27409

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

What you will do

The Global Headquarters for Volvo Financial Services is seeking a Marketing Communication Manager to develop content, lead and coordinate marketing and communication activities and projects, which promote and support the strategy and business within the Volvo Financial Services Global HQ team.

As a Marketing Communication Manager, you will be responsible for implementing marketing initiatives, integrated with the product brands VFS supports, to secure consistent content across a variety of channels in order to drive VFS’ strategic and commercial goals and strengthen the VFS identity and reputation with colleagues, dealers and end customers in all markets where VFS operates.

Your starting point will be to, together with your colleagues at VFS and in the broad cross-functional network at the Volvo Group, take responsibilities in the following areas:

· Participates in developing and executing marketing and communication plans

· Secures integration of VFS in the Business Area marketing plans

· Develops marketing kits to promote current and new product offers across multiple markets

· Manages various marketing activities and content, depending on the yearly plans: integration in events/exhibitions, develops communication tools

· Manage VFS digital asset library; includes existing images and videos, and coordinate photo/video shoots for new imagery

· Develops and updates VFS marketing and brand guidelines and maintain content on VFS brand center

· Ensures published content conveys a singular brand identity and consistent brand voice across touch points

· Reviews and approves marketing initiatives and secures compliance of marketing materials and events

· Creates and manages a MarCom network through meetings and best practice sharing

· Acts as the link between markets and VFS Global marketing function on Marketing topics

· Coordinates annual customer and dealer surveys, including trend analysis

· Facilitates marketing and communication (incl. Merchandising) guidelines & approvals (VFS / VT / VCE / RTFS logos, templates, etc.)

· Supports colleagues across all markets and departments with marketing and brand guidance and advice

· Manages VFS commercial naming and domain process and governance in conjunction with all product brand partners and Volvo Group brand management

· Supports and/or leads upon the request of the Director ad hoc project work across a broad range of commercial topics, such as developing integrated CX

· Builds and follows up on the Global HQ Marketing Budget

· Plans and develops all forms of content, e.g. written, illustrative, video, and social media posts; organization, business and leadership messages and Q&As; themes and campaigns, news/stories, events, surveys, advertisements

· Supports the development and maintenance of content on appropriate digital channels

Your Future Team

You will report directly to the Director Marketing and Communication. In VFS, we demonstrate a clear vision to continue Transforming Together, a global mindset and a proven track record of successfully developing people, teams, culture, and leadership.

In many of our markets, VFS has won the Great Place To Work award, where Great Work is done. By interacting with each other as an on-site business, we build relationships, which allow us to work together more efficiently and form stronger bonds with our colleagues and customers. This position is located in Greensboro, North Carolina, USA.

Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, we believe it is the right mindset that will make a difference at VFS. If you, besides your genuine interest in working with people in Transforming Together, also have a positive, service-oriented, and collaborative mindset, and take a proactive approach to handling all responsibilities, idea generation, and recommendations for productivity and efficiency - then we would welcome you to apply for this role.

We believe the successful candidate has an effective level of ambition and ability to understand team and corporate objectives, demonstrates superior written, verbal and interpersonal communication skills as well as ability handling confidential information, while working with a high level of integrity and ethics. You have also strong personal credibility and creativity.

Qualifications likely required to be successful in this role include:

· University degree or equivalent is required, MBA desired.

· Minimum of 5 years of sales and marketing experience including brand management

· Minimum of 5 years of experience customer communication

· Financial Services related industry experience helpful.

· Working experience showing fluency in English (oral / written / interpersonal) Other languages a plus.

· Proven experience with excellent written, illustrative, presentation and interpersonal communication skills

· Experience in communications coaching and change communication.

· Exhibitions and Event management/ organizational skills

· Experience with digital marketing and campaigns

· Advanced proofreading and presentation skills

· Demonstrating a high and solid competence level in each of the Volvo Group Leadership Principles

· Computer proficiency – PC hardware/software and all MS Office applications

· Good knowledge of financial services products and services

· Demonstrated analytical and strategic skills including forecasting and planning.

· Travel required occasionally.

Required Competencies and Skills

· Superior ability to understand and interpret needs of different stakeholders and audiences, as well as the strategic, sales and loyalty generation aspects of our business

· Strong leadership, strategic reasoning, creative, planning and execution abilities

· Excellent written, illustrative, presentation and interpersonal skills

· Highly customer focused, self-initiating, and a results mindset

· Strong proficiency working with digital communications applications, tools and technologies. Active in today’s digital environment

· Excellent organizational, planning, prioritization, and project management skills to effectively handle multiple projects simultaneously in a fast-paced professional environment

· Seasoned in vendor negotiations, agency relations and resource management

· Thrives in a diverse and energetic team environment; effectively communicates with stakeholders to ensure a coordinated approach and optimal result

· Innovative, progressive and holistic marketing perspective

· Experience in working with top management and cross-culturally

· Seasoned in Microsoft Office Suite and 365, advance PowerPoint capabilities, collaboration forums and apps, video production/basic editing abilities, image editing, conferencing and chat forums, podcasts, planning and measurement tools, and graphics design applications (e.g. Adobe Creative Suite; In Design, Photoshop, Acrobat)

What’s in it for you?

We offer a solid and competitive package of compensation and benefits, plus you will enjoy a diverse working environment with a culture of care and inclusion. As an investment, we support your personal development and growth to achieve your career aspirations. Volvo Financial Services is an on-site business and we understand that you might need occasional or temporary flexibility, which your leader is equipped to manage and fits well to our culture, as being together enables us to build upon our innovative and collaborative culture, as well as develop you for continued success.

Ready for the next move?

If you want to make a real impact in your career, Volvo Financial Services is where you want to be. We look forward to meeting you.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Financial Services , we are working together to shape the world we want to live in. As the captive finance arm of the Volvo Group, VFS provides financial services and solutions that meet the needs of our customers’ evolving business. Through our dedication to innovation, we support society in its adoption of sustainable transport and equipment solutions. VFS is headquartered in Greensboro, North Carolina, USA and serves Volvo Group customers and dealers in more than 50 markets.

Job Category: Marketing & Communication

Organization: Volvo Financial Services

Travel Required: Occasional Travel

Requisition ID: 8709

View All Jobs (https://jobs.volvogroup.com/?locale=en_US)

Do we share the same aspirations?

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

Nearest Major Market: Greensboro