At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

Provide leadership and guidance to ensure that exceptional customer service is being delivered to our customers through Front Office interaction via payments, bill inquiries, service issues, handling equipment returns and completing general office duties.

RESPONSIBILITIES: Assist in product training for new products and ongoing product education. Strive for leadership in the local market area. Advocate for local involvement and be an example of ALLO's awesomeness. Coordinate and facilitate biweekly front office meetings - Assist in annual and semi-annual reviews, coordinate with manager for completion Manage coverage for all offices to cover for ETO, sickness, and work-related events. Schedule one one-on-one meetings with front office staff 1x/every other week for 15 minutes. Schedule 30 minutes per week with the front office manager for an update. Coordinate and schedule office visits when needed with the front office manager (typically quarterly). Approve timecards. Review processes and work towards a seamless delivery across all markets. Other responsibilities as assigned by the front office manager. Assist in developing a front office training plan. Quality Assurance Review

Colorado Residents: typical pay range for this role will be from $21.00 - $24.00 per hour depending on experience.

EDUCATION: High School diploma or equivalent

EXPERIENCE: 5+ years of ALLO Front Office experience. Additional supervisory experience is preferred

People are our passion. At ALLO, we don't treat you like a number. You're a human being.

Get ready to plug into the perks at ALLO:

Free ALLO Service: We'll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously! Retirement Plan: The fiber future isn't the only one we care about. We match your 401(k) savings up to 5%. Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts. Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program. Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities. Tuition Assistance: Have a thirst for knowledge? We like that, which is why we're proud to offer assistance with the cost of your tuition. ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at recruiting@allofiber.com.

ALLO is a Drug Free and Tobacco Free Workplace.