Job Summary

Serves as the supervisor for the Corewell Health West Ambulatory Resource Center. Is accountable for the resource center's performance and metrics. Organizes and directs the operations of the resource center, ensuring quality of services, financial, budgetary and customer service standards are met.

Essential Functions

• Supervises resource center staff, conduct performance evaluation, initiating counseling conversations and completing corrective action as appropriate.

• Collaborates with Human Resources on the interviewing and hiring of staff.

• Partners with managers and other stakeholders on a customer focused process to deliver exceptional experience.

• Develops strong working relationships with leaders in the organization to understand and support the staffing needs and strategic direction of the ambulatory sites.

• Manages budget and finances for resource center in a cost-effective manner by assisting the development of the budget; monitoring expenditures; ensuring appropriate purchases and adhering to financial process, policies and guidelines.

• Provides and communicates ongoing metric reports and program evaluations.

• Reviews, edit and approves payroll for resource center staff.

Qualifications

• Required Associate's Degree or equivalent

• Preferred Bachelor's Degree or equivalent in Business, Human Resources or a related field or equivalent

• 5 years of relevant experience HR or operations experience and knowledge in medical practices, employment law, contingent staffing and industry trends. Required

Primary Location

SITE - Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Hospitality - Leadership - CH West

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7:00 a.m. to 3:30 p.m.

Days Worked

Monday - Friday

Weekend Frequency

Variable weekends

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.