The Marketing & Communications Internal Communications Manager plays a pivotal role in shaping and delivering the internal communications strategy for the M&C organization. Reporting to the Chief of Staff to the Chief Marketing & Communications Officer and Head of M&C Engagement, the successful candidate will work closely with senior leadership and the Associate Communications team to create and execute a comprehensive internal communications plan that is a critical piece of our engagement and transformation strategies.

Key Responsibilities and Duties

• Collaborate with the Chief of Staff and Head of M&C Engagement and Enterprise Associate Communications team to develop and implement comprehensive internal communications strategies.

• Contribute to the design and implementation of culture transformation, and align communication strategy to support these efforts.

• Create and manage consistent and powerful messages to the organization through the best channels at the right time, including written and visual media.

• Develop presentations, talking points, and other strategic communications materials to support internal communication needs.

• Organize and coordinate key events, such as town halls and all-hands meetings.

• Proactively identify innovative solutions and best practices for effectively communicating business priorities, changes, and initiatives, and enhancing culture across the organization.

• Track and evaluate internal communications metrics and feedback, evolving and improving communication plans based on this information.

• Support the development of employee communication programs to drive culture change and reinforce business priorities.

• Assist in writing, editing, and publishing routine internal organizational communications and publications.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 3+ Years Required; 5+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level

7IC

Required:

• 3+ years of experience in corporate communications, including specific experience in internal and executive communications

Preferred:

• 5+ years of experience in corporate communications, including specific experience in internal and executive communications

• Bachelor’s degree in communications

• Excellent writing skills and the ability to clearly communicate complex business and financial information in a simple, engaging, and compelling way

• Strong storytelling skills; experience in creating engaging presentations and coordinating content from subject matter experts into a cohesive story

• Experience developing and executing communication strategies that support organizational changes and transformation

• Experience in designing and executing internal events such as town halls, offsites, etc.

• Ability to interact effectively with senior leaders and provide proactive, strategic communications counsel

• Experience successfully navigating a large, complex, matrixed organization

• Ability to occasionally work unpredictable hours, when necessary, based on communication needs

• Some travel may be required for this role (approximately 10-15%)

#LI-VM1

Related Skills

Audience Insights, Business Acumen, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Continuous Improvement Mindset, Relationship Management, Story Telling, Strategic Thinking, TIAA Products/Services Acumen

Anticipated Posting End Date:

2024-05-07

Base Pay Range: $101,000/yr. - $120,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

Company Overview

TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

• For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

• For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

• For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

• For Applicants of Greenwood residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-privacy) .

• For Applicants of Greenwood residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-greenwood-portuguese-privacy) .

• For Applicants of Westchester residing in Brazil (English), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-privacy) .

• For Applicants of Westchester residing in Brazil (Portuguese), click here (https://www.tiaa.org/public/support/privacy/applicants-westchester-portuguese-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088_EEOC_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)