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CITY OF FRESNO Transit Supervisor I in Fresno, California

SALARY:

$6,232 - $7,539/month

FILING DEADLINE: July 11, 2024

THE POSITION

Come and join the City of Fresno in achieving our mission of Building a Better Fresno!

Ready to make a real impact in the lively transit scene? Look no further! We're seeking a dynamic Transit Supervisor I to spearhead the daily operations and performance of our dedicated Bus Drivers. Under the guidance of our Transit Operations Manager, you'll lead various activities, ensuring seamless service that keeps our city moving forward. From supervising assignments to swiftly resolving customer concerns, your role will be pivotal in maintaining the pulse of our transit system. If you thrive in a fast-paced environment, excel at problem-solving, and have a knack for leadership, join us on this exhilarating journey towards excellence in transit operations!

Duties may include, but are not limited to, the following:

  • Coordinate and supervise daily assignments and performance of Bus Drivers on assigned shifts.

  • Swiftly monitor route services, investigate interruptions, rule infractions, accidents, and field situations, ensuring prompt restoration of service for smooth operations.

  • Address and resolve customer complaints and minor grievances with tact and efficiency.

  • Maintain records and prepare clear, concise reports, logs, and correspondence.

  • Evaluate employee performance and recommend corrective actions or commendations as needed.

  • Establish and maintain effective working relationships.

  • Communicate effectively, both orally and in writing, to convey instructions and information.

  • Ensure accordance with applicable local, state, and federal statutes, rules, and regulations.

  • Depending on assignment, incumbents may perform other tasks such as checking drivers in and out, riding with them for evaluation and feedback, providing safety training and revising programs, serving as a radio operations system controller, or supervising demand-response paratransit service.

  • Perform related duties as required.

Duties may vary by assignment and/or department, please inquire about specific duties if called upon for an interview.

Full job specification may be viewed at:

https://www.fresno.gov/wp-content/uploads/2023/05/Transit-Supervisor-I-5_18.pdf

View We Work For You video from a Transit Supervisor I to get an inside look at how rewarding it is to work for the City of Fresno:

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