Operations Specialist, ASU 5

Apply now (https://secure.dc4.pageuppeople.com/apply/726/gateway/default.aspx?c=apply&lJobID=533613&lJobSourceTypeID=831&sLanguage=en-us) Job no: 533613

Work type: Classified Staff

Location: Eugene, OR

Categories: Administrative/Professional, Administrative/Office Support, Operations/Infrastructure

Department:College of Arts and Sciences, ASU 5

Classification: Administrative Program Specialist

Appointment Type and Duration: Regular, Ongoing

Salary:$20.15 - $30.45 per hour (updated)

FTE: 1.0

Review of Applications Begins

April 15, 2024; position open until filled.

Special Instructions to Applicants

For full consideration, complete applications should include:

1. A current resume that outlines your educational and work experience. These details are used to determine if applicants meet the qualifications of this position.

2. A cover letter that describes how your skills and experience meet the minimum and preferred qualifications for the position; and

3. Names and contact information for three professional references. Candidates will be notified prior to references being contacted.

Department Summary

The College of Arts and Sciences (CAS) is the hub of learning, research, and academic excellence at the University of Oregon. With nearly 50 departments and programs representing the natural sciences, social sciences, and humanities, the high quality of our programs is the main reason why the University of Oregon is one of only 66 top universities in the prestigious Association of American Universities. Our faculty and advisors work directly with students to help them think analytically, question critically, and communicate clearly about how to find solutions to real-world issues in the world we live in. Our staff and managers play critical and dynamic roles in supporting and advancing the academic mission of the University and of CAS.

CAS is organized into eight Academic Support Units (ASUs), each housing staff, managers, and an associate director, who provide undergraduate and graduate academic support, as well as faculty and operational support to the multiple academic departments and programs in CAS. ASU 5 is a uniquely positioned unit that provides support to faculty and students interested in how artistic expression and human experience intersect with both the humanities and social sciences, in the past and in the present. Covering disciplines that study ethnicity, history, culture, identity, and creativity, ASU 5 is a hub of research and instruction for some of the most vital and profound subjects posed in our modern global society. ASU 5 includes the following departments, programs, and research center: Black Studies, the Center for Latino/a and Latin American Studies; Cinema Studies; Creative Writing; History; Indigenous, Race and Ethnic Studies; Latinx Studies; Native American & Indigenous Studies; Queer Studies; Theatre Arts; and Women's, Gender, and Sexuality Studies.

Position Summary

The Operations Specialist will provide lead support for either faculty support or operations support within their assigned ASU, and in some cases, may provide lead support for both faculty and operations programs.

The operations specialist role supports students and faculty within the assigned Academic Support Unit (ASU) and assists the Operations Programs Manager (OPM) with technical consultation, operations review, program training, and special projects, developing in-depth knowledge and expertise to be able to interpret policy and procedures, as well as consistently coordinate and administer program operations and special projects in assigned areas.

This position is a primary, day-to-day point of contact for students and faculty, responsible for independently communicating with individuals and groups at all levels of the university to research, interpret, and disseminate information. This position oversees and coordinates the administration of faculty support/operations programs within the assigned ASU, assessing programmatic functions, proving data analytics, developing reports, and recommendations on advances. This position also provides guidance to students, faculty, and other academic staff related to faculty personnel, tenure and non-tenure track faculty administration, and special programs. This position will triage escalated unit concerns and follow them through to resolution.

As an operations staff lead, other duties will include technical consultation including serving as a communications link within the unit by interpreting rules, regulations, program policies, and procedures to both internal and external stakeholders as well as acting as a technical policy advisor in the unit; operations review including reviewing unit operations for compliance, identifying operational strengths and weaknesses, developing training programs, and leading team in new systems and processes; and conducting programmatic training including developing and leading technical training on program policies and procedures and developing and updating procedure manuals.

This position will report directly to the OPM and will serve as a partner with the OPM and Associate Director (AD) in running the operations programs of the ASU. This position will prepare detailed analyses of operations and assist the OPM and AD in developing short- and long-term operational goals for the ASU. Decisions likely to be made in this position include evaluating, developing, and implementing departmental priorities, procedures, and workflows; identifying training needs; and determining operational strengths and weaknesses to recommend best practices and operational corrective plans. The Operations Specialist will initiate and/or propose projects and studies from set-up through completion and compile written summary reports.

Minimum Requirements

• Two years of experience as an administrative specialist or executive support specialist which included administrative support for a project, program, or operation. Administrative support includes those duties beyond clerical/secretarial such as interpretation of laws, rules, and regulations; administrative data collection and analysis; and evaluation of projects, processes, and operations; OR

an equivalent combination of training and experience.

• One year of postsecondary education may be substituted for up to one year of the experience.

Professional Competencies

• Proficiency with MS Office

• Ability to organize time and self-direct

• Ability to work effectively both independently and as a team member

• Demonstrated ability and/or commitment to working with faculty, staff, and students from diverse backgrounds in support of an inclusive, welcoming environment

• Adaptability in an environment of change

Preferred Qualifications

• Experience in administering academic programs in higher education

• Experience identifying, analyzing, and tracking large volumes of data/information

• Experience analyzing procedures and workflows to recommend change

• Experience providing lead work or direction.

FLSA Exempt: No

All offers of employment are contingent upon successful completion of a background inquiry.

This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visithttp://hr.uoregon.edu/careers/about-benefits.

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us atuocareers@uoregon.eduor 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination (http://studentlife.uoregon.edu/nondiscrimination) .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online athttps://clery.uoregon.edu/annual-campus-security-and-fire-safety-report.

Advertised: March 29, 2024 Pacific Daylight Time

Applications close: