Crisis Services Supervisor - Behavioral Health

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Crisis Services Supervisor - Behavioral Health

Salary

$77,500.80 - $113,963.20 Annually

Location

Eugene, OR

Job Type

Regular

Job Number

202400040

Department

Health & Human Services

Division

HHS BH Behavioral Health Svcs

Opening Date

01/26/2024

Closing Date

5/6/2024 11:59 PM Pacific

FLSA

Exempt

• Description

• Benefits

• Questions

DESCRIPTION

Leading the Lifesavers: Mobile Crisis Supervisor!

See what Lane County employees have to say about working for Behavioral Health (https://youtu.be/ruf9EDXO3bw) !

About the Positions:

Lane County Behavioral Health is seeking two dedicated and dynamic Crisis Services Supervisors to lead our newly funded 24/7 mobile crisis unit, offering a unique opportunity to make a significant impact in our community. This pivotal role involves overseeing the Crisis Services Team (CST), ensuring effective and empathetic behavioral health crisis intervention across the county. You will be at the forefront of our mission to provide comprehensive, immediate support to individuals experiencing mental health crises and emotional distress.

As a Crisis Services Supervisor, your responsibilities will encompass both direct and indirect services within our Crisis Services system. You will play a key role in the development, implementation, and ongoing management of clinical tools and protocols, including Mental Status Exams, Continuous Quality Control, and intake procedures. Your oversight will ensure clinical excellence on the unit through staff observation and the monitoring of budget, staffing, and compliance with state and local policies.

Your role extends to direct services, including conducting assessments for individuals in acute emotional or mental distress, with an emphasis on community outreach and hospital diversion where possible. You will provide clinical oversight of the crisis staff, including field supervision, and facilitate access to mental health treatment, advocating for client needs. Collaborating with a multidisciplinary team, you will work alongside licensed clinicians, peer specialists, nurses, and other professionals to deliver cohesive and effective crisis intervention services. Additionally, you will assist in policy development and maintain records relevant to suicidology, crisis intervention, mental illness, and substance abuse. This position may require varied shifts, as part of our commitment to providing round-the-clock service to our community.

What We’re Looking For:

The ideal candidate will have a robust background in behavioral health, with experience in crisis intervention, team leadership, and program management. Strong communication skills, the ability to work collaboratively with various community partners including law enforcement and emergency services, and a passion for serving those in crisis are essential. A commitment to continuous quality improvement, policy development, and the ability to ensure compliance with regulatory standards are key aspects of this role.

About the Division:

Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.

*Lane County employees may be eligible for student loan repayment:

Public Service Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

N ational Health Service Corps (https://nhsc.hrsa.gov/)

Schedule: Schedules may be variable and may include mandatory on-call, overtime, and/or non-traditional work hours including nights and weekends, and some holidays. This position includes community-based work and related travel for routine job tasks.

This is a non-represented position

QUALIFICATIONS

Training:

• Master's Degree in Behavioral Health.

Experience:

• Two years of professional level supervisory experience, which includes evaluative, analytical, and planning work in a Behavioral Health treatment setting.

Special Requirements:

• Oregon Health Licensure required: Licensed Clinical Social Worker, Licensed Professional Counselor, Licensed Psychologist, or Licensed Marriage and Family Therapist

• NPI

• Transcripts

• Diploma

• CV or Resume

• Oregon Driver's License

Preferred Requirements:

• Experience with crisis intervention, crisis triage centers, acute inpatient units or substance abuse treatment centers or community outreach. Experience overseeing and implementing treatment service and delivery.

• Experience facilitating complex information with community partners, such as Mental Health Courts, Acute Care/State hospitals, Jails, Parole and probation and correctional facilities.

• Experience demonstrating technical knowledge relating to Behavioral health treatment systems and programs to include research-based and effective treatment services.

• Experience managing systems and/or organizational development; Experience developing communication plans to maintain positive relationships with public and private entities.

• Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.

  Notes:

• A background check is required for this position.

• Consenting to and passing a drug test is required for this position.

• A valid Oregon driver license is required for this position.

  Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

CLASSIFICATION DETAILS

Professional/Technical Supervisor Classification Details (https://agency.governmentjobs.com/lanecountyor/default.cfm?action=specbulletin&ClassSpecID=1441034&headerfooter=0)

Selection Process

SUPPLEMENTAL INFORMATION

Equal Employment Opportunity

Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan

In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2022 -2024 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information (https://www.lanecounty.org/cms/One.aspx?portalId=3585881&pageId=5143112)

Careers with Lane County Offer Extraordinary Benefits

At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.

Introducing ALEX (https://www.myalex.com/lanecounty/home#choose-benefits) , Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.

*The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.

ALEX Benefit Advisor (click here) (https://www.myalex.com/lanecounty/home#choose-benefits)

Collective Bargaining Units:

Admin-Pro

AFSCME

AFSCME Nurses

AFSCME Physicians

FOPPO

LCPOA

Local 626

Prosecuting Attorney's

Benefits to keep you & your family well - Physically

Health insurance coverage becomes effective the first of the month following your first 30 days as an eligible employee.

Medical/Rx/Vision - Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2018 are outlined below:

If you enroll in the HDHP the County will contribute to your HSA: $1,500 (individual) or $3,000 (family) annually. This amount is prorated based on date of hire.

Eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.

Wellness Clinic - The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.

Dental - Lane County provides dental coverage for employees and their eligible dependents.

Employee Assistance Program (EAP) - Lane County provides this counseling and concierge service to employees and members of their immediate households.

Fitness Center Membership - Lane County provides employees with a free membership to a local fitness center. Employees may add their families at a discounted rate.

Benefits to keep you & your family well - Financially

Retirement - Lane County pays for, and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment. (Current members are eligible upon hire.)

Disability - Lane County pays a portion of wages for eligible employees through Short-Term Disability, and provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.

Time Management - Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.

Holidays - Lane County provides 10 paid holidays per year:

New Year's Day Independence Day

Martin Luther King Jr's Birthday Labor Day

Presidents' Day Veterans' Day

Memorial Day Thanksgiving Day

Juneteenth Christmas Day

Life Insurance - Lane County pays for employee group term life insurance.

County-paid Training & Development to keep your career well

On-site Classes - Lane County offers a variety of on-site classes to develop employees' soft and technical skills.

Online Training - Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.

Conferences & Seminars - Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.

Lane County offers these other valuable benefits

Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.

Vision - Eligible employees may purchase supplemental vision insurance.

Supplemental Life Insurance - Employees may purchase supplemental life insurance for themselves and their dependents/spouse.

Aflac - Optional employee-paid voluntary group coverage is available through Aflac.

Group Discounts - Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.

Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern.

For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.

01

IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.

• I acknowledge I have provided all relevant education and employment history.

  02

  A resume is required for this position, have you attached a current resume?

• Yes

• No

  03

  What is your highest level of education?

• High School diploma or equivalent.

• Associate's degree.

• Two-year technical certificate or coursework.

• Bachelor's degree.

• Master's degree or higher.

  04

  Do you have two years of professional level supervisory experience, which includes evaluative, analytical, and planning work in a Behavioral Health treatment setting?

• Yes

• No

  05

  Do you have a master's degree in psychology or a related field?

• Yes

• No

  06

  Are you currently a licensed Behavioral Health provider in the state of Oregon? (50 points)

• Yes

• No

  07

  Has your license or accreditation ever been encumbered? (50 points)

• Yes

• No

  Required Question

Agency

Lane County

Department

Health & Human Services

Address

151 W 7th Ave Eugene, Oregon, 97401

Website

https://www.lanecountyor.gov

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