Description We are seeking a Collections Specialist to join our team based in Encino, California. This role primarily revolves around handling customer accounts for collection in the construction industry. You will be expected to manage multiple high-volume accounts, demonstrating your ability to multitask and maintain organization in a tech-savvy environment.

Responsibilities:

• Handle approximately 600 customer accounts for collection in a systematic and efficient manner

• Work regularly on 60-100 accounts, ensuring all are monitored and managed effectively

• Utilize your strong research skills and analytical abilities to review accounts

• Communicate professionally with customers, resolving any credit inquiries and collecting delinquent payments

• Maintain a high level of work ethic, demonstrating your commitment to the role

• Process customer credit applications accurately and efficiently

• Maintain accurate customer credit records

• Leverage various software systems such as Accounting Software Systems, Accurint, Great Plains (GPAC), IBM AS/400, Microsoft Excel to perform tasks

• Conduct billing functions and implement collection processes as required

• Provide exceptional customer service, addressing any customer issues or concerns promptly and professionally. Requirements • Must have more than 1 year of experience as a Collections Specialist.

• Proficient in Accounting Software Systems and Microsoft Excel.

• Must have prior experience with Accurint.

• Familiarity with Great Plains (GPAC) and IBM AS/400 is preferred.

• Comprehensive knowledge of Billing Functions.

• Understanding of Collection Processes and Collector duties.

• Understanding of Credit systems.

• Must possess excellent Customer Service skills.

• Ability to work independently and collaboratively in a team.

• Strong communication and problem-solving skills.

• High level of accuracy and attention to detail.

• Proven ability to handle sensitive and confidential information.

• Must be able to manage multiple tasks and deadlines in a fast-paced environment.

• High school diploma or equivalent required, higher education or certifications in related fields are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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