BILLING CLERK

Schedule: Monday - Friday, 8am to 5pm, Full Time/hourly

Summary

: The billing clerk position will be to process invoicing daily, keep track of daily transactions, and follow upon discrepancies.

[Job Responsibilities:]{times="" new="" roman",="" serif"=""}

• Check and review for new purchase orders to process and print invoices daily for clients and submit invoices for funding.
• Receive payments for funding and assist the Account Analyst as needed on this process.
• Check and monitor portals client portals.
• Collect and confirm that all hours worked for field technicians are accurate and ensure that the hours are submitted weekly.
• Enter ticket hours onto the Google sheets daily.
• Assist in collecting payment collection from clients.
• Ensure that the field technicians are completing their training's, and all certifications are up-to-date .
• Assist department managers as needed.
• Provide customer service assistance when speaking with the customer.
• Attendance and punctuality is very important.

[Required Experience and Education: ]{times="" new="" roman",="" serif"=""}

• High School diploma or GED equivalent required.
• 1-3 years exceptional customer service skills
• 1-3 years of relevant experience in billing OR equivalent combination of education and experience.
• 1-3 years of accounting and billing principles and best practices.
• Knowledge in billing processes
• Proficient in Microsoft Suite programs.
• Proficient in Quick Books.

[Competencies: ]{times="" new="" roman",="" serif"=""}

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