Thank you for your interest in careers at EBNHC!

Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org (http://http//careers.ebnhc.org/) .

Time Type:

Part time

Department:

Outreach

All Locations:

1601 Washington Street, East Boston

Description:

In this role, the Outreach & Enrollment Representative will support EBNHC as the organization’s brand ambassador by exhibiting the EBNHC core values when engaging community organizations, forging relationships with vital stakeholders, and ensuring EBNHC is a participatory voice in all matters related to community health equity efforts. This role will be dynamic, self-motivated, community oriented, compassionate and professional in representing EBNHC at community events and partnerships in its service areas, including East Boston, the South End and other cities and towns in our service area.

Schedule varies but includes some weeknights year-round and most weekends during the summer.

A key function of this role includes maintaining up to date knowledge about the EBNHCs programs and services and communicate these to the public. This role will be active in our East Boston and South End communities.

Activities under the purview of this role include:

• Represents the EBNHC brand by exhibiting and being knowledgeable of EBNHC core values, mission statement, vision statement and Diversity, Equity and Inclusion commitment.

• Preferable, but not required, to have certifications as MassHealth Certified Application Counselor, Community Health Worker or Medical Assistant

• Participate in execution of outreach events, MassHealth insurance enrollment events.

• Effectively communicate needs and suggestions gathered during community events/meetings

• Initiate positive connections with community members to EBNHC.

• Be respectful and culturally aware during interactions with clients

• Demonstrate ability to work effectively in a team environment across the organization; while also able to work on assignments without extensive supervision.

• Being respectful of community members rights under the Health Insurance Portability and Accountability Act (HIPAA) and applicable agency rules

SKILLS/ABILITIES:

• Excellent oral communication and customer service skills.

• Requires Spanish and English fluency.

• Other languages (Portuguese, Italian, Arabic) a plus

• Ability to travel locally with reliable transportation

• Capable of physical activity with ability to carry up to 25 lbs. (setting up tables, tents, carrying supplies)

• Knowledge of the EBNHC catchment area

EDUCATION: High school diploma or GED required. Related Health or business degree a plus but not required.

Preferred but not required: Certified Application Counselor, Medical Assistant, Community Health Worker, Home Health Aide, and CPR certifications would be ideal.

EXPERIENCE: Ideal candidate will have experience with patient/client enrollment, registration and or health care member services background. Experience in community health or community organizing, highly desirable.

There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.

Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.

• Medical & Dental Coverage

• Life and Disability Insurance

• Privileges at Boston Medical Center for Providers

• 401(K) Retirement Plan

• Educational Assistance

• Flexible Spending & Transportation Accounts

• Paid Holidays, Vacations, Sick and Personal Time

• A Generous Staff Development Benefit

• Excellent Malpractice Coverage

• A Designated Medical Staff Office for Physician Support

• Free Parking

• And Much More…