Description SEIZE THE OPPORTUNITY TO BE A PART OF SOMETHING GREAT! Presidio is on the leading edge of a technology-driven movement to transform the way business is done for our customers and our customers' customers. Joining Presidio means immersing yourself in a culture of self-starters, collaborators, and innovators who make real, lasting change in the marketplace via cutting-edge technology and business solutions. At Presidio, we know that it's our people that make the connections happen. WHY SHOULD YOU JOIN US? You will set your career on track for outstanding achievement with a company that knows no limits. Presidio is a leading global digital services and solutions provider focused on Digital Infrastructure, Business Analytics, Cloud, Security, & Emerging solutions. THE ROLE: Inside Client Manager Job Summary: As an Inside Client Manager (ICM), your primary role is to manage the sales operations process for your assigned accounts. ICMs interact and work with Account Managers, vendors, and customers to maintain ongoing business in the IT infrastructure services and products arena through direct sales support of Account Managers. This position will partner and communicate with various internal teams to support Presidio customers. Travel Requirements: This position does not require any travel. Job Responsibilities: Onboard and setup of new customers Act as the primary internal point of contact for our customers in conjunction with account managers Attend customer meetings to strengthen existing relationships, forge new relationships to better understand customer objectives, and participate in the close-out of projects Delegate customer report requests, run-rate quotes, and orders to appropriate internal resources. Maintain Salesforce account data integrity to ensure customer account, contact, and project information is accurate and up to date. Work with Solution Architect to build Bills of Materials that meet customer requirements. Generate accurate quotes for solution business. Conduct forecasting and prospecting for run-rate business to understand future financial trends and opportunities in the run-rate space. Identify opportunities for cross-selling to the current customer base. Manage the registration process to ensure the best pricing possible for both Presidio and customers with input from the Account Manager and leveraging the Deals Desk. Partner with specific vendors to quickly and accurately source quotes. Leverage relationships with vendors through meeting attendance and communication to maintain awareness of promotions and vendor pricing programs. Participate in sales operations meetings as required. Assist with New Hire onboarding support. Receives work direction from department leadership; however, is responsible for prioritizing his/her own work by sales allocation, date needed to fill, and logistics of work order. Additional responsibilities as required. Education and Experience: Bachelor's degree and/or related experience and/or military experience 3+ years of experience Preferred experience with Cisco, Dell/EMC, VMware sales Flexible schedule to assist in resolving high-priority issues during peak periods Advanced knowledge of Microsoft software applications (Excel, Word, etc.) Knowledge of IT infrastructure/solutions manufacturers in the enterprise space Strong customer service skills with a continuous service orientation focus Ability to work closely and effectively with members across departments and at all levels of the organization A drive for achievement and excellence, attention to detail, adaptability/flexibility, analytical thinking, dependability, initiative, independence, integrity, persistence, self-control, social orientation, and stress tolerance Interacting with vendors on behalf of the customer. Solving customer delivery and materi