At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,500 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now! Location: 56151 South M-51 - Dowagiac, Michigan 49047 Job Description: Position Summary: This role is responsible for leading all associates in the efficient and profitable operation of the Bakery Department. Responsible for managing day-to-day operations, maintaining high standards of quality, and ensuring a positive environment which provides consistent fast, efficient, and friendly service for customers. Achieves sales and profit goals established for the department. Here's what you'll do: Ensures and is accountable for profitability of the department by growing sales through the delivery of top-quality products and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains proper safety and loss prevention standards in addition to managing inventory. Ensure positive guest experience in all areas; respond to complaints and encourage customer feedback; ensure that customer Overall Satisfaction (OSAT) objectives are met. Responsible for department management including staffing, training, scheduling, performance management and career development of associates, and developing and monitoring department goals. Preparation of food according to standard procedures, including opening and closing procedures. Maintains a clean, well-merchandised department. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Develop and monitor department budget as required. Additional responsibilities may be assigned as needed. Here's what you'll need: High School Diploma (Required) or equivalent (GED). Two years of baking or bakery production experience required with at least one year in a lead or supervisory role. Food Safety Certification (SERV Safe) is completed within 3 months required. Ability to interpret and adhere to sanitation and food safety standards. Self-discipline, initiative, leadership ability and outgoing attitude. Ability to motivate associates to work as a team to ensure that product and service meet appropriate standards. Ability to multi-task and problem solve. Good communication skills for dealing with a diverse staff. Ability to meet gross margin and profitability. Excellent oral and written communication skills. Ability to interact with a variety of customers and respond effectively to their needs. Here's what you'll need: * High School Graduate (Required) or Equivalent (GED). * Two years of retail experience preferred. * One-year supervisory experience. * Strong written and verbal communication, and bookkeeping skills. * Good organization, prioritization, decision-making, problem solving and conflict management skills. * Strong leadership abilities with capability to work in a hands-on environment. * Good strategic planning and business acumen skills. * Good knowledge of retail store operations; knowledge of retail management systems. * Proficient in Word, Excel and PowerPoint. * Depending on company location, ability to communicate in Spanish is highly desirable. Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentia