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CVS Health Community Outreach Coordinator-Metro Detroit, Michigan in Detroit, Michigan

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. Develops and maintains relationships with community contacts. Maintains marketing guideline compliance with the appropriate state's laws and regulations.

What you will do

  • Develops and implements outreach activities, special events, programs, and presentations to increase awareness of health plan presence in the community.

  • Ensures required documentation is in place for membership, leader-driven activities and events.

  • Manages on-site event staffing and handles any problems or emergencies that may arise, serving as primary contact for sponsors and event providers.

  • Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event.

  • Creates and maintains a community events calendar to assist the department with the community and member awareness.

  • Seeks out and secures event sponsorship by building and maintaining relationships with community contacts.

  • Prepares formal presentations for potential sponsors and members.

  • Conducts new member orientations and leads engagement events and activities.

  • Must obtain insurance license within 6 months of employment.

Required Qualifications

  • 1-2+ years work experience

  • Proven interpersonal and negotiating skills.

  • Ability to work independently and travel alone.

  • 1-2+ years of demonstrated proficiency with personal computers, keyboard, multiple systems navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).

  • Able to present information to various audiences.

  • Ability to work flexibly (i.e., weekends and off-shifts).

  • Must possess reliable transportation and be willing and able to travel in-state up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy.

  • Must obtain insurance license within 6 months of employment.

Preferred Qualifications

  • Previous experience working with the Medicaid and Medicare population preferred

  • 3+ years customer service experience.

  • Bachelor's degree preferred

Education

  • High school diploma or equivalent required. Bachelor's degree preferred.

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 11/25/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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