Job Summary

Processes all requests for the release of medical information contained in patients’ electronic medical record and any legacy medical record information the organization owns and maintains.

Job Duties

• Processes requests for information from patient health record.

• Validate compliance with a properly executed authorization or request with Pennsylvania State and Federal Privacy Regulations to determine compliance.

• Reviews and selects information within all medical record formats according to patient or patient’s legal representative’s request.

• Able to review and identify hyper-protected health information and additional requirements needed for appropriate disclosure.

• Obtains clarification of the medical information requesting writing where appropriate.

• Process requests for medical information related to continuation of care, disability, payment review.

• Maintains computer log of requests and current status of request using release of medical information software.

• Receives, reviews, validates and processes all requests for medical information for the organization with all State and Federal regulation related to all legal requests such as attorney requests, subpoenas, court orders, and search warrants.

• Assists medical staff with identification of information needed by requestor and coordinates completion.

• Prepares encrypted compact disks to provide to patient or 3rd party as required.

• Acts as liaison with internal and external customers such as patient, executors, power of attorney, attorneys, or other 3rd party requestors and answer specific questions related to government regulations and disclosure policies.

• Uses multitude of computer programs including, but not limited to, Microsoft programs, electronic health record, legacy electronic medical record systems, microfilm, paper, and off-site storage requests

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Position Details

Hours of Work: 8:30 AM-5:00PM

No weekends or holidays

Medical terminology education and/or knowledge preferred

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 2 years-Relevant experience* (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.