Description

Introduction

Do you want to join an organization that invests in you as a(an) Medical Assistant Apprentice? At Medical City Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

Medical City Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Medical Assistant Apprentice like you to be a part of our team.

Job Summary and Qualifications

JOB TITLE: Medical Assistant Apprentice

GENERAL SUMMARY OF DUTIES: Provide clerical/office and competency-based clinical support within a physician practice, including but not limited to front desk patient reception, telephone coverage, and retrieval of medical information from internal and external systems and sources. Progressive competency based clinical support including but not limited to patient greeting, rooming, vital signs, EKG, and documentation in EMR. Provides support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and cultural needs of the patient. Demonstrates personal awareness and accountability for excellent patient care.

SUPERVISOR: Practice Manager SUPERVISES:

N/A DUTIES INCLUDE BUT NOT LIMITED TO:

• Performs accurate documentation of new and return visits to practice.

• Ensures timely return of medical records per provider’s written direction and routing

• Assists with the planning for patient appointments, including insurance coverage verification and medical record retrieval

• Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient Demonstrates prociency in cross-training on all clerical operations, and provides coverage as needed for front- and back-office colleagues as assigned.

• In coordination with Practice Manager, maintains adequate level of supplies, and maintains patient areas as necessary to facilitate clean, smooth operations.

• Participates in practice-based Quality improvement, evidence-based practice and research activities.

• Accurately gathers and processes all necessary information and data regarding medical records, patient referral, billing and any medical treatment during the patient visit.

• Answers and places telephone calls as they relate to job duties and/or retrieve on-line messaging. Records, transmits, and assumes responsibility for relaying incoming telephone and email messages appropriately.

• Contributes to continuous process improvement by taking an active role in patient experience and satisfaction

• Schedules and confirms patient appointments and revise appointments as needed.

Demonstrates understanding and adherence to all Physician Services policies and procedures, including the Code of Conduct and Mission and Value Statement.

The Medical Assistant Apprentice role is considered progressive competency-based, and subject to the direct supervision of a practice-based clinical preceptor team. The Apprentice must demonstrate acceptable progress according to the following competency-based skills requirements: Competency-based Skills Phase I Patient Rooming Vital Signs EKG EMR documentation of skills performed Competency based skills Phase II Collecting POC test samples to include Urine & Rapid Strep/Influenza Procedure set up and provider assistance EMR documentation of skills performed Competency based skills Phase III Collecting POC test samples to include: HGB A1C, HGB/HCT, PT/INR Venipuncture and specimen collection EMR documentation of skills performed Competency based skills Phase IV Oral Medication administration EMR documentation of skills performed Competency based skills Phase V Intramuscular Injections, Subcutaneous medication and immunization administration EMR documentation of skills performed **Once competency has been checked off by Clinical Preceptor, the Medical Assistant Apprentice may independently complete back office medical assistant clinical duties as assigned.

** KNOWLEDGE, SKILLS AND ABILITIES: This position requires the following minimum requirements:

• Demonstrated customer service and leadership skills, through high school organizational involvement and/or previous employment.

• Demonstrated basic office and computer skills.

• Demonstrated basic knowledge of Microsoft Word, and E-Mail.

• Attention to detail

• Desire to work with Patient Populations

EXPERIENCE: Enrolled in PSG Medical Assistant Apprenticeship program is required. One year prior work experience in is preferred

Physician Services Group (https://careers.hcahealthcare.com/pages/physician-services) is skilled in physician employment, practice and urgent care operations. We are experts in hospitalist integration, and graduate medical education. We lead more than 1,300 physician practices and 170+ urgent care centers. We are HCA Healthcare’s graduate medical education leader. We provide direction for over 260 exceptional resident and fellowship programs. We focus on carrying out value-added solutions. These solutions help physicians deliver patient-centered healthcare. We support HCA Healthcare's commitment to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Medical Assistant Apprentice opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.