Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

• BJ’s pays weekly

• Generous time off programs to support busy lifestyles*

o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

• Benefit plans for your changing needs*

o Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

Major Tasks, Responsibilities, and Key Accountabilities

• Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.

• Follows merchandise verification processes including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and takes necessary action to rectify.

• Monitors member and visitor traffic entering and exiting the club.

• Delivers superior customer service to members, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.

• Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures.

• Maintains high standards of safety for members and team members.

• Inspects bags, backpacks, briefcases, and lunch boxes that are leaving the building.

• Processes empty water jug return vouchers to members.

• Maintains all club policies and procedures.

• Performs other duties as assigned, including working in other departments as needed.

Qualifications

• Strong interpersonal skills and an attention to detail are required.

• Basic math skills preferred.

• Must successfully complete required training and certification processes.

• Must be employed with the company for at least 6 months.

• At least 18 years of age.

Environmental Job Conditions

• Most of the time is spent standing and moving about on hard surfaces. May require bending, crawling, pulling, reaching, stooping and climbing ladders/step stools.

• May require occasional lifting up to 30 lbs.

• Exposure to both indoor and outdoor temperatures.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $14.25.

At BJ's Wholesale Club, we’re focused on delivering unbeatable value and outstanding service to our members and communities.

Headquartered in Marlborough, Massachusetts, BJ's Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. Currently operating more than 235 clubs, over 165 BJ's Gas® locations and eight distribution centers, we were the first retailer to introduce the warehouse club concept in the northeastern United States. Providing a curated assortment of grocery, general merchandise, gasoline and ancillary services, BJ's offers a differentiated shopping experience that is further enhanced by our omnichannel capabilities.