Position: Regional Pick Up & Delivery Manager

Location: Columbus, OH, Chicago, IL, Dallas, TX

Job Description:

Forward Air is looking for a capable and dedicated individual to work as a Regional Pick Up and Delivery Manager. The qualified candidate will support multiple markets in local PUD operations, including training, development, performance review, and process standardization. The candidate will be able to articulate clear market specific recommendations to align with our goal of a high value, time definite, single source solution for all local cartage operations.

Core Responsibilities & Duties:

• Responsible for the Safety, Service and Financial Management of the Complete product for all assigned PUD locations

• Ability to train, review, and improve performance measurements for multiple locations

• Ability to build relationships at all levels from Driver to Dispatcher to RVP

• Ability to influence non-direct reports to standardize the process

• While relocation is not required, the ideal candidate would be located in his/her assigned regions

• Travel required (25% or less based on needs)

• Other duties as assigned

Requirements:

• Self-motivated problem-solver with strong desire to meet customer needs

• Strong verbal and written communication skills

• Desire for a long-term career with an industry leading company

• Ability to present and maintain a positive corporate image in a fast paced environment

• Proactively establish and maintain effective working team relationships with all support departments

• Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.

• Must be willing to work a flexible schedule

Skills:

• Ideal candidate will possess a “can do" attitude with a “will do" work ethic

• Core dispatch knowledge.

• High level computer literacy for reporting.

• Must have the ability to work in a fast paced environment

• Experience with AS400 operating systems is a plus

• Transportation industry knowledge and experience is a plus

• Prior dispatch/load planning experience is a plus

Forward Air is an Equal Opportunity employer.

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team