Medical Assistant- Complex Care Clinic Requisition ID 2024-48936 Category Allied Health Overview This is a full-time, working M-F, 40 hours per week in a non-exempt role. Minimum payrate: $20.25/Hr. Benefits eligible. Non-exempt. The Medical Assistant may provide direct patient care to the pediatric, adolescent, or adult population served within the ambulatory setting. The MA will provide the highest quality of care. Interventions/tasks performed by the MA adhere to approved standards of care as defined by Ohio Department of Health and Nationwide Children?s Hospital?s guidelines, policies, procedures and standards. In compliance with the Ohio Administrative Code (set forth at OAC 4731-23-02(B), a Medical Assistant is considered an Unlicensed Assistive Personnel (UAP). Why Nationwide Children's Hospital? The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children's Hospital, where Passion Meets Purpose. Here, Everyone Matters. We're 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we'll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud Responsibilities Provides excellent service to both internal and external customers by applying best practices and standard operating procedures. Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment. Schedules appointments and provides follow up and reminder calls. Assists with various clinical tasks that include rooming of patients, vital signs, heights and weights, and any applicable screening questions. Provides basic, supportive care pertaining to nutrition, mobility, and elimination. Collects and reports data to a licensed Professional, including any abnormal findings and documents all findings in the medical record. Administers only medications approved for an MA to administer at Nationwide Children's. Takes direction and delegation of orders and/or tasks from a Registered Nurse or Licensed Practical Nurse that is within the training and scope of the Medical Assistant. Acts as a preceptor for orientation and training of new staff, float staff and students as directed. Qualifications Education: High School diploma or equivalent required. Associates degree preferred. Successful passage of an NCH administered math test required prior to hire. Successful completion of a Medical Assisting training program that holds National accreditation from one of the two following national accrediting organizations: CAAHEP (Commission on Accreditation of Allied Health Education Program OR ABHES (Accrediting Bureau of Health Education Schools) CPR trained (American Heart Association Heart saver with pediatric content) course, or Health Care Provider course or Red Cross equivalent. Skills: Strong written and verbal communications, interpersonal and problem-solving skills and professional behavior in the presence of patients and staff. Successful completion of Unlicensed As