Location: For Those Who Work At Home - Various, Ohio 44145 Job Summary This leader will be part of the Consumer Analytics & Advisory (CAA), primarily responsible for leading teams of analysts who bring a deep data-driven expertise to accelerate major initiatives across the Consumer Bank. This role must establish priorities for the respective project team(s), assign and define the work to the right resources, and understand the strengths and opportunities of the team to ensure the group meets and exceeds expectations. This position is also responsible for effectively managing, coaching, developing, and guiding a team of professionals to anticipate business needs, recommend the right solutions, and communicate the right message. The Director is also responsible for structuring and independently managing strategic or analytical projects as an engagement manager. May be responsible for leading several projects simultaneously, including organizational initiatives. Responsibilities Lead a team of senior managers and professionals for both development and execution of strategic initiatives across the Consumer Bank Provide solutions based on "connecting the dots"; leverage business insights to align, develop, and build holistic strategies and solutions that align with LOB priorities and consider knowledge of cross-LOB interdependencies; develop this skill in others Translate data into clear narratives, recommendations and presentations to Executive & LOB Management teams which include actionable recommendations that improve the business Provide thought leadership within and beyond engagement teams Collaborate with Consumer Analytics Leadership to ensure analytic resources are aligned to appropriate projects Collaborate with analytics teams across the Consumer Bank to leverage expertise on LOB strategies, decision sciences, and analytics data assets Promote the benefits of quantitative techniques and analysis Challenge the thought process and statistical methods applied by the team and test the rigor of the work the team has done Identify the appropriate use of analytical techniques and deploy problem solving frameworks, even in areas with no prior experience Actively listen to stakeholders and knows when to probe for further information Lead and participate in efforts to enrich the Consumer Bank's analytical capabilities Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key. Education Qualifications Bachelor's Degree Finance, Business Analytics, Computer Science, Mathematics, or other analytically related discipline (required) Experience Qualifications 7+ years Analytical experience in consulting, business, or related field (required) and 5+ years Experience in financial services (preferred) and 3+ years Experience in leading teams to develop impactful business strategies based on analysis (required) and Experience working with multiple consumer banking products (ex: deposits, credit cards, home loans, etc.) and multiple functional areas (ex: acquisitions, product strategy, customer management, etc.) (preferred) Experience translating complex data into clear narratives and presentations for senior level executives (C-suite level) (required) Experience in leading analytical teams to derive and socialize insights from data (preferred) Demonstrated experience in test design (control groups, A/B/n, multivariate, etc.) (preferred) Experience leveraging digital analytics platform technologies such as Adobe Analytics (or related platform) (preferred) Familiarity SQL, R, or Python (preferred)