If you want to make valuable contributions to your team and expand your career and skills in business analysis and in the financial operations world, then the Project Manager II- Controls Programs within JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As a Project Manager II- Controls Programs in the Commercial Bank within User Tools and Solutions, you will support the Controls Programs Lead with governance and oversight of the Citizen Developed Tools (User Tools and Intelligent Solutions) programs in Commercial Banking (CB) to enhance existing processes and maintain the risk and control framework owned by the Firmwide Program Team. You will have the opportunity to utilize and refine your skills in attention to detail, superior organizational and presentations. You will also have the opportunity to take ownership of your work and interact with all levels in the organization.

Job responsibilities

• Develop and manage governance deliverables for the User Tools and Intelligent Solutions programs

• Monitor reporting metrics and work with global and local stakeholders on status of metrics requiring escalation or resolution

• Partner with line of business counterparts to collectively drive strategic direction of program objectives firm wide across the broader organization

• Act as a champion and primary point of contact for global and local stakeholders across all business as it relates to the Citizens Develop Tools framework, policies, and procedures

• Function as an escalation point to keep all stakeholder parties aware of changes in scope, issues, and risks

• Represent CB in various firm wide program forums and support continuous improvement projects in collaboration with stakeholders and control functions

• Collaborate with stakeholders, including the Firm wide Team, and control functions

• Assess changes across existing policies, standards, and processes to identify potential gaps or areas of improvement, and communicate and provide directives to program stakeholders

• Facilitate stakeholder meetings, prepare presentations, and report meeting minutes

Required qualifications, skills and capabilities

• Bachelor's degree or equivalent experience

• 3+ years practical experience in program or project management with a demonstrated ability to develop and manage multiple assignments simultaneously

• Professional, self-motivated and ability to work and deliver high-quality results

• Solid organizational and multi-tasking skills to meet deadlines across multiple assignments

• Independent with an ability to adapt and be flexible in a team environment

• Excellent written and oral communication skills with the ability to facilitate stakeholder meetings and interact with all levels in the organization

• Proficient in MS Excel and Power Point

• A self-starter mentality with the confidence to drive issues through to completion

Preferred qualifications, skills and capabilities

• Controls experience in Banking

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans