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U.S. Bank Office Manager in Chicago, Illinois

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Office managers support Derivative Products Group (DPG) leaders across constantly evolving initiatives. As executives may have varying needs, the expectations for an office manager can vary. Responsibilities may include the following activities:

  • Update, review, and maintain the inventory of DPG Policies and Procedures. Identify areas to consolidate, remove, or change a procedure to identify time and efficiency savings.

  • Review and maintain Regulatory required official storage locations that must be accessible within a compressed timeline and contain all required Regulatory information and approvals.

  • Continuously analyze and challenge vendor invoices to manage expenses.

  • Organize new hire onboarding including Regulatory required training and FINRA registrations.

  • Maintain IT infrastructure and assist with office planning and enhancements.

  • Plan and deliver client engagement activities both internal and at outside locations including corporate travel.

  • Prepare DPG communications including memos, emails, calendar updates, and other correspondence.

  • Provide general office support and assistance to the DPG team.

Basic Qualifications

  • High school diploma or equivalent

  • Typically five or more years of experience in administrative and support staff activities

Preferred Skills/Experience

Office managers display varied skills and qualifications. They operate as a key support for management. The skills that an office manager should possess include, but are not limited to:

  • Decision-making: The role requires teammates to make independent decisions on a daily basis, addressing the best way to handle specific activities.

  • Communications and collaboration: This role must collaborate with other managers, controls partners, business leaders, support personnel, and clients on a regular basis.

  • Organizational skills: The ability to maintain order helps ensure the office manager remains focused on the list of priorities and allocates the required amount of time and energy for success. Meeting deadlines is a key requirement.

  • Escalation: At times, it will be required to get the attention of management no matter the situation. Understanding the circumstances and people that generate the need for escalation will be critical.

  • Writing: All communication including emails, letters, and presentations reflect upon their employers, a role requirement includes the ability to write professionally, using proper spelling and grammar.

  • Analytics: Office managers must have exceptional attention to detail, proven problem-solving aptitude, and the ability to meet deadlines.

  • Fostering trust and confidence in your abilities are key components for success within this role.

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.00 - $33.32 - $36.65

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.

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