Compass Corporate

Salary: $95k-105k base to commensurate with experience

Pay Grade: 15

A family of companies and experiences

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

great people. great services. great results.

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

Compass Group is looking for a Learning Experience Manager to oversee the development and implementation of learning programs, ensuring integration and collaboration across departments.

This role entails providing strong consultation, and direction to internal teams, HR Business partners, and stakeholders to uncover and address learning needs. The position assesses role-specific needs and challenges, leverages the team for design effectiveness, and implements programs and performance support tools.

The Learning Experience Manager partners with key stakeholders to drive process improvements and efficiencies in alignment with LMS and learning strategy.

This position requires exceptional customer support and problem-solving skills, and the ability to work well, both independently and in collaboration with multiple partners, including collaborative development and leveraging of networks to accomplish objectives.

Responsibilities:

• Serve as learning liaison and consultant for in-house and vendor-developed sector training projects, enterprise-level HR initiatives, and strategic projects.

• Partner with business stakeholders to align learning with workforce competencies across all sectors.

• Manage enterprise instructional design team to consult, design, develop, and implement training.

• Consult on and configure course and program technical design and implementation to translate customer needs into clearly defined system requirements, including audience definition and creation.

• Oversee Instructional Design standards across enterprise training, establish design approaches for authoring tools and LMS compatibility, advise design and structural solutions, wireframe logic, and ROI best practices.

• Prioritize reporting and evaluation to ensure the effectiveness and impact of learning and drive continuous improvement.

• Track and manage ROI impact across enterprise learning, support ROI methodology and evolve methodology based on new trends, technology, and department strategy.

• In alignment with LMS and learning strategy, identify and develop new procedures and techniques to improve effectiveness for business stakeholders and the team; create standards for consistent delivery.

• Consult with Talent Management to discover enterprise development needs, analyze gaps, and explore best practices.

• Drive project management for team deliverables, including multiple project oversight and detailed project execution.

• Oversee $1.5M operating budget and support department forecasting and budget.

• Connect learning to organizational development programs, including engagement surveys, leadership development, team member value proposition, talent planning, performance management, skills development, and career pathing.

• Lead all initiatives with a DEI lens, partnering with the DEI team on priorities.

Requirements:

• Consultative approach, with analytical problem solving and troubleshooting skills that lead to rapid and accurate problem resolution.

• Experience leading teams.

• Knowledge of adult learning principles and learning evaluation.

• Experience with e-Learning software.

• Experience supporting a learning management system as it relates to learning design configurations.

• Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience.

• Experience in a learning setting, developing learning programs and execution.

Qualifications:

• Bachelor's degree in Instructional Design, Instructional Systems Technology, Curriculum and Instruction, Educational Technology, or related field.

• 5-7 years of professional experience actively developing learning content across multiple technology platforms (including mobile).

• Experience successfully managing, communicating, deploying projects in a large-scale organization.

• Proficiency in using e-Learning software & LMS services such as Articulate, Moodle, or similar technologies.

• High level proficiency in using MS Office suite & web-based conference services such as WebEx, Teams, and similar technologies.

• Proven ability to lead others towards a timely completion of projects with both urgent and long-term deadlines.

• Proven ability to manage multiple time-sensitive projects simultaneously, while working with multiple levels of key stakeholders.

Apply to Compass Group today!

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits.

• Medical

• Dental

• Vision

• Life Insurance/ AD

• Disability Insurance

• Retirement Plan

• Paid Time Off

• Holiday Time Off (varies by site/state)

• Associate Shopping Program

• Health and Wellness Programs

• Discount Marketplace

• Identity Theft Protection

• Pet Insurance

• Commuter Benefits

• Employee Assistance Program

• Flexible Spending Accounts (FSAs)

Req ID: 1301345

Compass Corporate

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