Description:

Engages with business partners to analyze, implement, and update processes by utilizing sound process improvement models and techniques. Manages design or redesign of processes or projects. Integrates best practices with process design to ensure continuous process improvement. Builds action plans and drives execution. May manage teams to achieve process or project objectives. Processes are within a product or service delivery within a single business unit or department and are typically directed toward improving a single business, product, or function.

Operational Analyst responsible for defining and analyzing system problems; designing and testing standards and solutions. Capable of defining application problems by conferring with clients; evaluating procedures and processes. Validates results by testing programs. Ensures operations by training client personnel and internal staff and providing support. Work with management to prioritize business and information needs. Provides reference by writing documentation. Locate and define new process improvement opportunities. Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation. Plans, organizes, monitors and controls projects using appropriate tools and techniques while effectively communicating with managers, peers and business partners on deliverables, timelines and support needed.

Required Skills:

• 7+ years of system analyst experience

Technical expertise regarding troubleshooting, hardware/software requirements

• Strong knowledge of and experience with hard/ware software architecture

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

• Understanding of technology change and support processes

• Strong organizational skills

• Strong problem solving skills

• Quality focus

• Strong consulting skills

• Process improvement

• Networking knowledge

• Power user of MS Excel, MS Access and MS PowerPoint

• Excellent written and verbal communications skills

• Ability to collaborate and influence

• Executive-level presentation and communication

Desired Skills:

• Technical documentation

• Proficient in process mapping

• Project management experience a plus

Skills:

Business analysis, process documentation, Mapping, Requirements gathering, Analysis, Reporting, Business requirements, jira

Top Skills Details:

Business analysis,process documentation,Mapping,Requirements gathering,Analysis,Reporting

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Eligibility requirements apply to some benefits and may depend on your job classification

and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits

available for this temporary role may include the following:

§ Medical, dental & vision

§ Critical Illness, Accident, and Hospital

§ 401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available

§ LifeInsurance (Voluntary Life & AD&D for the employee and dependents)

§ Short and long-term disability

§ Health Spending Account (HSA)

§ Transportation benefits

§ Employee Assistance Program

§ Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.